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For Companies At a Glance
- Tasks: Manage customer communications and coordinate with contractors in a dynamic office setting.
- Company: Family-owned construction firm with a supportive team culture.
- Benefits: Generous annual leave, pension scheme, and a vibrant work environment.
- Why this job: Join a passionate team and make a difference in customer care.
- Qualifications: Strong organisational skills and experience in business administration.
- Other info: Fast-paced role with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A family-owned construction firm in Glasgow is seeking a Customer Care Administrator to support their Urban Union Team. The role involves managing communications with customers, coordinating with contractors, and performing various administrative tasks in a fast-paced office environment.
The ideal candidate will have strong organizational skills, communication expertise, and experience in business administration.
This position offers various benefits, including generous annual leave and a pension scheme.
Customer Care Administrator - Glasgow Office employer: Robertson
Contact Detail:
Robertson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Administrator - Glasgow Office
✨Tip Number 1
Network like a pro! Reach out to people in the construction industry or those who work at the company. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching the company and its projects. Show them you’re genuinely interested in their work and how you can contribute to the Urban Union Team.
✨Tip Number 3
Practice your communication skills! Since the role involves managing customer communications, being able to articulate your thoughts clearly will impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Customer Care Administrator - Glasgow Office
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational skills and communication expertise. We want to see how your experience aligns with the role of a Customer Care Administrator, so don’t be shy about showcasing relevant tasks you've handled in previous jobs.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our Urban Union Team. Share specific examples of how you’ve managed customer communications or coordinated with contractors in the past.
Be Clear and Concise: In both your CV and cover letter, clarity is key. We appreciate straightforward language that gets to the point. Avoid jargon and keep your sentences short and impactful to make a great impression.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Robertson
✨Know the Company Inside Out
Before your interview, take some time to research the family-owned construction firm. Understand their values, recent projects, and what makes them unique in the industry. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Communication Skills
As a Customer Care Administrator, strong communication is key. Prepare examples from your past experiences where you effectively managed customer communications or resolved issues. Practising clear and concise responses will demonstrate your expertise in this area.
✨Organisational Skills are a Must
In a fast-paced office environment, being organised is crucial. Bring along a portfolio that showcases your organisational skills, such as project plans or schedules you've created. Discuss how you prioritise tasks and manage your time effectively during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the Urban Union Team and the role itself. This shows that you're not just interested in the job, but also in how you can contribute to their success. Plus, it gives you a chance to assess if the company is the right fit for you.
