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- Tasks: Manage Hard FM services for a Community Hospital, ensuring compliance and effective communication.
- Company: Join Robertson, a leading independent construction and support services company in the UK.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Why this job: Make a real difference in healthcare facilities while developing your management skills.
- Qualifications: Degree or qualification in Facilities Management and experience in a similar role.
- Other info: Be part of a dynamic team with a strong commitment to safety and customer service.
The predicted salary is between 36000 - 60000 £ per year.
Location: Danetre Community Hospital, London Road, Daventry, Northants. NN11 4DY (onsite)
Contract: Permanent
Salary: Competitive
Robertson is one of the largest independently owned construction, infrastructure, and support services companies in the UK. We have reached our 50th year of trading in better shape than ever, with a strong confirmed order book, diverse income streams and a dedicated, expert workforce. Covering the entire built environment lifecycle, we operate throughout the UK, with offices across Scotland and the North and Midlands of England.
Robertson FM was formed in 1998 to meet the demand for specialist skills maintaining PFI/PPP buildings to maintain the value of the property investment, and to provide the professional support needed to keep buildings operational. The company has grown substantially and now has commercial contracts in the public sector.
Main Purpose of the Job
To manage provision of Hard FM services on a Community Hospital contract located in the Daventry area, including planned and reactive maintenance, grounds maintenance, energy, and lifecycle/small project works. To manage key stakeholder engagement and effective communications with all relevant parties.
Duties
- To manage the delivery of FM services, ensuring contractual compliance at all times and delivery in accordance with relevant legislative requirements (HTM's HBN's etc.) and procedures that ensure risk is effectively managed.
- Ensuring maintenance is undertaken in accordance with statutory requirements and policies on management of contractors whilst ensuring best value for money.
- Prepare client performance reports and attend performance meetings on a regular basis.
- Managing records in compliance with ISO9001, ISO14001 and company policies and procedure.
- Establish and practice effective energy management procedures using targeted and monitoring techniques to identify improvement opportunities.
- Management of lifecycle works.
- Management of a multi-disciplinary contract team, consultants, and subcontractors for delivery of works.
- Overall responsibility for all Health & Safety including compliance with the CDM Regulations associated with delivery of works.
- To ensure compliance with all statutory, IMS, security and relevant company and client policies generating a true health and safety culture.
- Ensure delivery of a safe, customer focused, cost effective, efficient, and compliant service in order to meet its contractual and legal obligations.
- To deliver budgeted targets for profit/performance related to a work stream/function.
- Analysis of budgetary information to assist in annual budgetary and monthly forecasting processes.
- Responsible for managing the P and L performance of their part of the business.
- To manage excellent relationships with the client, supply chain partners and other partners.
- To act as the primary liaison for key stakeholders.
- To lead, recruit, develop and retain staff to deliver services in the most efficient and effective manner.
- To manage the people resources effectively and efficiently to deliver the required services.
- To ensure Objectives, Performance Reviews are completed as per company policy.
- To ensure that the operational aspects of the region/business area/location(s) are delivered in accordance with the SLA by an agreed programme of qualitative checks and control measures and to rectify identified deviation where appropriate.
- To ensure that a Continuous Improvement Process is an integral part of service delivery increasingly adding value to both the business and our client.
- Assist in the establishment of systems of governance, monitoring, and control, designed to ensure appropriate control over all critical service points, to maximise customer satisfaction, minimise customer complaints and other adverse feedback.
- To support and lead the introduction of operational best practice into the region or contract.
Skills / Qualifications / Competencies
- A degree in a relevant field or professional qualification in a Facilities Management discipline with experience or experience in a similar role.
- Experience of managing utilities.
- PFI experience within the health care sector.
- A recognised health and safety qualification e.g. NEBOSH.
- Considerable budgetary experience.
- First class customer service skills are essential, together with a positive outlook and flexible, team working attitude.
- The successful candidate will require a DBS/Disclosure Check.
Contacts / Liaison
- Very regular communication with Regional Manager and other members of the FM team.
- Client representatives and their advisors.
- Subcontractors and supply chain partners.
- Frequent communications with other organisations including Authority representatives, utility providers etc.
- Occasional communication with members of the Senior Leadership Team.
Reporting To
Healthcare Account Manager
Behavioural Competencies
The Robertson Way reflects how our strong principles have helped us grow into the thriving, modern organisation we are today. It encompasses our defined organisational purpose, vision and five principles that act as our shared values. We have five guiding principles which are the touchstone for how each of us goes about our business every day. The postholder will always be expected to demonstrate behaviours aligned to our principles.
- We listen
- We are professional
- We take responsibility
- We are determined to succeed
- We are one team
Contract Manager in Daventry employer: Robertson
Contact Detail:
Robertson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager in Daventry
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their projects and how your skills can contribute. When you walk in, show them you’re not just another candidate – you’re someone who gets what they’re about and is ready to make an impact.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. This will help you get comfortable with common questions and refine your answers. Plus, it’s a great way to boost your confidence before the real deal.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism. And remember, apply through our website for the best chance!
We think you need these skills to ace Contract Manager in Daventry
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Contract Manager role. Highlight your relevant experience in facilities management and any specific skills that match the job description. We want to see how you fit into our team!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use numbers and examples to demonstrate how you've managed budgets, improved processes, or enhanced customer satisfaction in previous roles. This helps us see the impact you've made.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Robertson
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Contract Manager and the specific responsibilities outlined in the job description. Familiarise yourself with key terms like Hard FM services, PFI, and compliance regulations. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Experience
Prepare examples from your past roles that demonstrate your ability to manage contracts, engage stakeholders, and ensure compliance with health and safety regulations. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see your impact.
✨Emphasise Teamwork
Robertson values collaboration, so be ready to discuss how you've worked effectively within teams. Share instances where you’ve led a team or collaborated with various stakeholders to achieve a common goal, highlighting your communication skills and ability to foster positive relationships.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about their approach to continuous improvement or how they measure success in the role. This shows your genuine interest in the position and helps you assess if the company culture aligns with your values.