Contract Manager

Contract Manager

Kirkwall Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead contract management and ensure safety, quality, and compliance in facilities services.
  • Company: Join Robertson Facilities Management, the UK's largest family-owned construction business.
  • Benefits: Enjoy competitive salary, company car, private healthcare, and generous annual leave.
  • Why this job: Make a real impact in a supportive team while promoting sustainability and safety.
  • Qualifications: Relevant degree or qualification in Estates/Facilities and strong management experience required.
  • Other info: Diverse and inclusive workplace with excellent career growth opportunities.

The predicted salary is between 36000 - 60000 £ per year.

Overview

Care. Initiative. Pride. We see more than just high standards.

Contract Manager

Location: Orkney, Kirkwall

Working hours: 38.75 per week

Benefits: Competitive annual salary, Company Car or allowance, private healthcare, and relocation package available.

Relationships. Results. Success. At Robertson Facilities Management, we see them our way. We’re professional enough to make every collaboration count. Driven enough to deliver the very best service to everyone we work with. Friendly enough to make sure any environment we manage is as enjoyable as it is safe. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services businesses. And as a Contracts Manager, you’ll be part of a team that’s doing incredible things – for ourselves, for the partners we work with, and for a truly sustainable future.

Your new role

What you’ll do

  • Lead by example in culture of safety, opportunity, inclusiveness, and diversity
  • Ensure Robertson Group safety and quality control standards are upheld
  • Full budgetary responsibility and associated cost base for FM services
  • Management of contract budget including monthly analysis of transactions and forecasting
  • Management of Lifecycle budget (Projects) to ensure assets are maintained in line with service standards
  • Ensure compliance record keeping is maintained to a high standard to maintain compliance with statutory requirements, contract service standards and SHTMs
  • Liaise with client Representatives regularly ensuring positive constructive relationships based on long term partnership
  • Practice effective risk management working with Commercial and Financial business partners to ensure Risks & Opportunities schedules are accurate and mitigation/management plans are implemented
  • Monitor contract and team performance providing formal monthly reports to the client and RFM Operations Manager, confirming compliance with the requirements of the contract and identifying issues for discussion, future workload, risks and opportunities. Attendance at monthly Operational Meetings with the client to discuss performance

What you’ll need

  • Candidate will be an experienced manager that holds a relevant degree or professional qualification in an Estates/Facilities discipline
  • Commercial awareness of PFI within the healthcare sector or similar complex environment
  • Experience in CAFM systems to manage helpdesk tasks and reporting
  • A strong technical focus with knowledge of Building Regulations
  • Have knowledge and understanding of NHS “SHTM 00 best practice guidance for health care engineering “ policies and principles
  • Good analytical & problem-solving skills
  • A methodical approach
  • Ability to work on own initiative
  • A recognised health and safety qualification eg. IOSH / NEBOSH / SMSTS
  • First Class customer service skills are essential, together with a positive outlook and flexible, team working attitude
  • Proficient in relevant computer programmes (Microsoft Word, Excel etc.)
  • Considerable budgetary experience

The successful candidate will require a DBS/Disclosure Check before starting in the job.

Who we’re looking for

The successful candidate will be responsible Contract Manager, overseeing site operations, health, safety, wellbeing, and commercial & financial profitability of Balfour Hospital for Hard FM services across the facility. The successful candidate will hold and maintain positive executive customer relationships with end customer (NHSO) and ProjectCo SPV and strongly collaborate with colleagues to deliver a positive, proactive, and progressive environment.

What’s in it for me

Working the Robertson Way

Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means…

We listen

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.

We are professional

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.

We take responsibility

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.

We are determined to succeed

Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.

We are one team

We work as one – in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson.

What’s in it for you?

In addition to the hourly rate, we offer a wide range of rewards and benefits including:

  • 33 days annual leave (pro rata for part time positions)
  • Private pension
  • Life assurance
  • Cycle to Work scheme
  • Rewards platform for discounts with retailers, supermarkets, restaurants and more
  • Annual flu vaccine
  • Free Health & Wellbeing advice

When it comes to diversity and inclusion, we see things differently at Robertson. We’re a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That’s why we’re working to create a truly inclusive workplace where everyone can feel welcome, included, and where we can all be our authentic selves.

Apply now

If you’ve got what it takes to look at things differently, to find new perspectives, and to discover the extraordinary within the ordinary, we’d love to meet you.

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Contract Manager employer: Robertson

At Robertson Facilities Management, we pride ourselves on fostering a supportive and inclusive work culture that values safety, collaboration, and professional growth. As a Contract Manager in Orkney, you will enjoy competitive benefits including a company car, private healthcare, and a generous annual leave policy, all while contributing to meaningful projects that enhance community wellbeing. Join us and be part of a family-owned business that is committed to sustainability and excellence in service delivery.
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Contact Detail:

Robertson Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Contract Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend events, and don’t be shy about letting people know you’re on the hunt for a Contract Manager role. You never know who might have the inside scoop on an opportunity!

✨Tip Number 2

Prepare for interviews by researching the company and its values. At Robertson, they value safety, professionalism, and teamwork, so think about how your experiences align with these principles and be ready to share examples.

✨Tip Number 3

Practice your interview skills with a friend or mentor. Get comfortable discussing your budget management experience and how you’ve built positive relationships in previous roles. Confidence is key!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Robertson team!

We think you need these skills to ace Contract Manager

Leadership
Safety Management
Budget Management
Contract Compliance
Risk Management
Client Relationship Management
Analytical Skills
Problem-Solving Skills
CAFM Systems
Building Regulations Knowledge
Health and Safety Qualifications (e.g., IOSH, NEBOSH, SMSTS)
Customer Service Skills
Team Collaboration
Proficiency in Microsoft Office Suite

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in facilities management and contract oversight. We want to see how your skills align with our values and the specific requirements of the Contract Manager role.

Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use specific examples that demonstrate your ability to manage budgets, ensure compliance, and foster positive relationships. This will help us see the impact you've made in previous roles.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the position. Remember, less is often more!

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Robertson

✨Know Your Stuff

Make sure you brush up on your knowledge of health and safety regulations, especially the NHS SHTM guidelines. Being able to discuss these confidently will show that you're serious about compliance and safety standards.

✨Showcase Your Experience

Prepare specific examples from your past roles where you've successfully managed budgets or led teams. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.

✨Build Rapport

Since this role involves liaising with clients regularly, practice building rapport during the interview. Be friendly, listen actively, and engage with your interviewers to demonstrate your strong customer service skills.

✨Ask Insightful Questions

Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Contract Manager
Robertson
Location: Kirkwall

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