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For Companies At a Glance
- Tasks: Manage and support enterprise-level UC solutions while troubleshooting connectivity issues.
- Company: Join a tech-savvy team working with top UC platforms like Cisco and Microsoft Teams.
- Benefits: Enjoy a supportive culture, career growth opportunities, and hands-on experience in a dynamic environment.
- Why this job: Be part of exciting projects that enhance communication technology and collaborate with skilled professionals.
- Qualifications: Strong background in UC or telecoms, with knowledge of VoIP and networking concepts required.
- Other info: Opportunity to lead migrations and technical innovations in a fast-paced setting.
The predicted salary is between 36000 - 60000 £ per year.
Job Title : Unified Communications (UC) Telecoms Specialist
Why Join Us?
- Advanced Tech Environment : Work with leading UC platforms like Cisco, Avaya, Microsoft Teams, and Zoom.
- Diverse Responsibilities : Gain hands-on experience across VoIP, managed Wi-Fi, and network infrastructure.
- Cross-Functional Collaboration : Engage directly with vendors and internal teams on critical infrastructure projects.
- Career Growth Potential : Opportunity to lead UC-related migrations, upgrades, and technical innovations.
- Supportive Team Culture : Collaborate with skilled IT professionals in a fast-paced, problem-solving environment.
Key Role Responsibilities :
- Manage and support enterprise-level UC solutions (VoIP, connectivity, managed Wi-Fi).
- Troubleshoot voice, network, and connectivity issues swiftly.
- Liaise with third-party vendors for system support and enhancements.
- Monitor system health and drive continual improvements.
- Maintain architecture documentation and ensure compliance.
- Provide technical training and project participation for UC upgrades and integrations.
Key Attributes Required :
- Strong background in UC or telecoms technical roles.
- Deep understanding of VoIP (SIP, RTP), PBX systems, SBCs, and cloud UC platforms.
- Familiarity with networking concepts (QoS, VLANs, firewalls).
- Strong problem-solving and communication skills.
Unified Communications Technical Specialist employer: Robertson Sumner
Contact Detail:
Robertson Sumner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unified Communications Technical Specialist
✨Tip Number 1
Familiarise yourself with the specific UC platforms mentioned in the job description, such as Cisco, Avaya, Microsoft Teams, and Zoom. Having hands-on experience or even just a solid understanding of these tools will set you apart during discussions.
✨Tip Number 2
Network with professionals in the Unified Communications field. Attend industry events or join online forums where you can connect with others who work with VoIP and telecoms. This can lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss your problem-solving skills in relation to troubleshooting voice and network issues. Think of specific examples from your past experiences where you successfully resolved technical challenges.
✨Tip Number 4
Show your enthusiasm for continuous learning and improvement in the UC space. Mention any relevant certifications or training you've completed, and express your eagerness to stay updated with the latest technologies and trends.
We think you need these skills to ace Unified Communications Technical Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with UC platforms like Cisco, Avaya, Microsoft Teams, and Zoom. Emphasise any hands-on experience with VoIP, managed Wi-Fi, and network infrastructure.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your background aligns with the responsibilities listed. Mention specific projects or experiences that demonstrate your problem-solving skills and technical expertise.
Showcase Relevant Skills: Clearly outline your understanding of VoIP technologies, PBX systems, and cloud UC platforms in your application. Highlight your familiarity with networking concepts such as QoS, VLANs, and firewalls to stand out.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a technical role.
How to prepare for a job interview at Robertson Sumner
✨Showcase Your Technical Knowledge
Be prepared to discuss your experience with UC platforms like Cisco, Avaya, Microsoft Teams, and Zoom. Highlight specific projects where you've managed VoIP solutions or network infrastructure, as this will demonstrate your hands-on expertise.
✨Demonstrate Problem-Solving Skills
Expect to face scenario-based questions that assess your troubleshooting abilities. Prepare examples of past challenges you've encountered in UC environments and how you resolved them, focusing on your analytical approach and quick thinking.
✨Emphasise Collaboration Experience
Since the role involves cross-functional collaboration, share instances where you've worked with vendors or internal teams on critical projects. This will show your ability to communicate effectively and work well in a team-oriented environment.
✨Prepare for Technical Training Discussions
As the role includes providing technical training, be ready to discuss your experience in this area. Think about how you've previously trained colleagues or led workshops, and be prepared to explain your training methods and their effectiveness.
