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For Companies At a Glance
- Tasks: Manage and support enterprise-level UC solutions while troubleshooting connectivity issues.
- Company: Join a dynamic team working with top UC platforms like Cisco and Microsoft Teams.
- Benefits: Enjoy a supportive culture, career growth opportunities, and hands-on experience in advanced tech.
- Why this job: Be part of exciting projects that drive innovation and collaboration in a fast-paced environment.
- Qualifications: Strong background in UC or telecoms, with knowledge of VoIP and networking concepts required.
- Other info: Engage with vendors and internal teams for critical infrastructure projects.
The predicted salary is between 36000 - 60000 £ per year.
Why Join Us?
- Advanced Tech Environment: Work with leading UC platforms like Cisco, Avaya, Microsoft Teams, and Zoom.
- Diverse Responsibilities: Gain hands-on experience across VoIP, managed Wi-Fi, and network infrastructure.
- Cross-Functional Collaboration: Engage directly with vendors and internal teams on critical infrastructure projects.
- Career Growth Potential: Opportunity to lead UC-related migrations, upgrades, and technical innovations.
- Supportive Team Culture: Collaborate with skilled IT professionals in a fast-paced, problem-solving environment.
Key Role Responsibilities:
- Manage and support enterprise-level UC solutions (VoIP, connectivity, managed Wi-Fi).
- Troubleshoot voice, network, and connectivity issues swiftly.
- Liaise with third-party vendors for system support and enhancements.
- Monitor system health and drive continual improvements.
- Maintain architecture documentation and ensure compliance.
- Provide technical training and project participation for UC upgrades and integrations.
Key Attributes Required:
- Strong background in UC or telecoms technical roles.
- Deep understanding of VoIP (SIP, RTP), PBX systems, SBCs, and cloud UC platforms.
- Familiarity with networking concepts (QoS, VLANs, firewalls).
- Strong problem-solving and communication skills.
Unified Communications Technical Specialist employer: Robertson Sumner
Contact Detail:
Robertson Sumner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unified Communications Technical Specialist
✨Tip Number 1
Familiarise yourself with the specific UC platforms mentioned in the job description, such as Cisco, Avaya, Microsoft Teams, and Zoom. Having hands-on experience or even just a solid understanding of these systems will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the Unified Communications field. Attend industry events or join online forums to connect with others who work with VoIP and telecoms. This can lead to valuable insights and potential referrals.
✨Tip Number 3
Brush up on your problem-solving skills, especially in relation to troubleshooting voice and network issues. Prepare to discuss specific examples of how you've resolved technical challenges in past roles during your interview.
✨Tip Number 4
Showcase your ability to collaborate across teams. Be ready to share experiences where you've worked with vendors or internal teams on projects, as this role emphasises cross-functional collaboration.
We think you need these skills to ace Unified Communications Technical Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with UC platforms like Cisco, Avaya, Microsoft Teams, and Zoom. Emphasise any hands-on experience with VoIP, managed Wi-Fi, and network infrastructure.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your background in telecoms aligns with the responsibilities outlined. Mention specific projects or experiences that demonstrate your problem-solving skills and technical expertise.
Showcase Relevant Skills: Clearly list your technical skills related to VoIP, PBX systems, and cloud UC platforms. Highlight your understanding of networking concepts such as QoS, VLANs, and firewalls, as these are crucial for the role.
Prepare for Technical Questions: Anticipate technical questions related to UC solutions and be ready to discuss your troubleshooting methods for voice and connectivity issues. This will show your depth of knowledge and readiness for the role.
How to prepare for a job interview at Robertson Sumner
✨Showcase Your Technical Knowledge
Be prepared to discuss your experience with UC platforms like Cisco, Avaya, Microsoft Teams, and Zoom. Highlight specific projects where you've managed VoIP solutions or network infrastructure, as this will demonstrate your hands-on expertise.
✨Demonstrate Problem-Solving Skills
Expect questions that assess your troubleshooting abilities. Prepare examples of how you've swiftly resolved voice or connectivity issues in the past, showcasing your analytical thinking and technical prowess.
✨Engage in Cross-Functional Scenarios
Since the role involves collaboration with vendors and internal teams, be ready to discuss how you've worked in cross-functional environments. Share experiences where you successfully liaised with different stakeholders on critical projects.
✨Emphasise Continuous Improvement
Talk about your commitment to monitoring system health and driving improvements. Provide examples of how you've contributed to architecture documentation or compliance, and express your enthusiasm for ongoing learning and technical training.
