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For Companies At a Glance
- Tasks: Manage and support enterprise-level UC solutions while troubleshooting connectivity issues.
- Company: Join a dynamic team working with top UC platforms like Cisco and Microsoft Teams.
- Benefits: Enjoy a supportive culture, career growth opportunities, and hands-on experience in advanced tech.
- Why this job: Be part of a fast-paced environment that values collaboration and innovation in telecoms.
- Qualifications: Strong background in UC or telecoms, with knowledge of VoIP and networking concepts required.
- Other info: Engage with vendors and internal teams on critical infrastructure projects.
The predicted salary is between 36000 - 60000 £ per year.
Why Join Us?
- Advanced Tech Environment: Work with leading UC platforms like Cisco, Avaya, Microsoft Teams, and Zoom.
- Diverse Responsibilities: Gain hands-on experience across VoIP, managed Wi-Fi, and network infrastructure.
- Cross-Functional Collaboration: Engage directly with vendors and internal teams on critical infrastructure projects.
- Career Growth Potential: Opportunity to lead UC-related migrations, upgrades, and technical innovations.
- Supportive Team Culture: Collaborate with skilled IT professionals in a fast-paced, problem-solving environment.
Key Role Responsibilities:
- Manage and support enterprise-level UC solutions (VoIP, connectivity, managed Wi-Fi).
- Troubleshoot voice, network, and connectivity issues swiftly.
- Liaise with third-party vendors for system support and enhancements.
- Monitor system health and drive continual improvements.
- Maintain architecture documentation and ensure compliance.
- Provide technical training and project participation for UC upgrades and integrations.
Key Attributes Required:
- Strong background in UC or telecoms technical roles.
- Deep understanding of VoIP (SIP, RTP), PBX systems, SBCs, and cloud UC platforms.
- Familiarity with networking concepts (QoS, VLANs, firewalls).
- Strong problem-solving and communication skills.
Unified Communications Technical Specialist employer: Robertson Sumner
Contact Detail:
Robertson Sumner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unified Communications Technical Specialist
✨Tip Number 1
Familiarise yourself with the specific UC platforms mentioned in the job description, such as Cisco, Avaya, Microsoft Teams, and Zoom. Having hands-on experience or certifications in these technologies can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the Unified Communications field. Attend industry events, webinars, or local meetups to connect with others who work with VoIP and telecoms. This can lead to valuable insights and potential referrals.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of past experiences where you've successfully resolved technical issues. Be ready to discuss these scenarios during interviews to demonstrate your capability in a fast-paced environment.
✨Tip Number 4
Research StudySmarter's culture and values to align your approach during interviews. Understanding our supportive team culture will help you articulate how you can contribute positively to our environment.
We think you need these skills to ace Unified Communications Technical Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Unified Communications and telecoms. Emphasise your familiarity with VoIP, PBX systems, and cloud UC platforms, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific projects or experiences that demonstrate your problem-solving skills and technical expertise in UC solutions.
Showcase Relevant Skills: Clearly outline your technical skills related to VoIP, networking concepts, and any experience with platforms like Cisco, Avaya, or Microsoft Teams. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in a technical role.
How to prepare for a job interview at Robertson Sumner
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of VoIP, PBX systems, and cloud UC platforms. Be prepared to discuss specific technologies like SIP and RTP, as well as any hands-on experience you've had with Cisco, Avaya, or Microsoft Teams.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about situations where you had to troubleshoot connectivity problems or improve system performance, and be ready to explain your thought process.
✨Highlight Collaboration Experience
Since the role involves working with vendors and internal teams, share experiences where you've successfully collaborated on projects. Discuss how you communicated effectively and contributed to team goals.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's UC strategies, challenges they face, or their approach to new technologies. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
