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- Tasks: Support the sales team with order processing and CRM maintenance.
- Company: Join a dynamic vendor sales team focused on excellence.
- Benefits: Enjoy a permanent position with opportunities for growth and development.
- Why this job: Be part of a collaborative culture that values customer service and teamwork.
- Qualifications: Proficiency in MS applications and experience with IT systems required.
- Other info: Ideal for detail-oriented individuals looking to make an impact.
The predicted salary is between 28800 - 43200 £ per year.
We’re seeking a proactive and detail-oriented individual to join our client’s dynamic vendor sales team. As a Sales Support Executive, you’ll play a pivotal role in ensuring their sales operations run smoothly and efficiently.
- Customer Service Excellence: Provide unparalleled administrative support to the sales team and reseller partners, ensuring exceptional customer service delivery.
- Order Processing: Manage the end-to-end sales order process, from receipt of purchase orders to collaboration with the Supply Chain Team, including quality checks and error resolution.
- CRM Maintenance: Maintain and update our CRM system according to vendor-specific processes, ensuring accurate and up-to-date information.
- Relationship Building: Foster strong relationships with product sales, supply chain, and renewals teams, facilitating seamless collaboration and communication.
Proficient in MS applications such as Excel, Word, and Outlook, with previous experience in IT systems for quotation, order entry, and CRM.
Sales Support Specialist (Permanent) employer: Robertson Sumner
Contact Detail:
Robertson Sumner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Specialist (Permanent)
✨Tip Number 1
Familiarise yourself with the specific CRM systems commonly used in sales support roles. Understanding how to navigate and maintain these systems will give you a significant edge during interviews.
✨Tip Number 2
Brush up on your Excel skills, especially functions related to data analysis and reporting. Being able to demonstrate your proficiency in managing sales data can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed customer relationships in previous roles. Highlighting your ability to provide exceptional customer service will resonate well with potential employers.
✨Tip Number 4
Research the company’s products and services thoroughly. Showing that you understand their offerings and how they fit into the market can demonstrate your enthusiasm and commitment to the role.
We think you need these skills to ace Sales Support Specialist (Permanent)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support and customer service. Emphasise your proficiency in MS applications like Excel, Word, and Outlook, as well as any experience with CRM systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive nature and attention to detail. Mention specific examples of how you've provided exceptional customer service or managed order processes in previous roles.
Highlight Relationship Building Skills: In your application, emphasise your ability to build strong relationships with various teams. Provide examples of how you've collaborated effectively with others to achieve common goals.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Sales Support Specialist role.
How to prepare for a job interview at Robertson Sumner
✨Showcase Your Customer Service Skills
Since the role emphasises exceptional customer service, be prepared to share specific examples of how you've provided outstanding support in previous positions. Highlight your proactive approach and attention to detail.
✨Demonstrate Order Processing Knowledge
Familiarise yourself with the end-to-end sales order process. Be ready to discuss your experience with managing orders, collaborating with supply chain teams, and resolving any issues that may arise during the process.
✨Highlight Your CRM Experience
As maintaining the CRM system is crucial for this role, make sure to mention any relevant experience you have with CRM tools. Discuss how you've used these systems to keep information accurate and up-to-date.
✨Emphasise Relationship Building
The ability to foster strong relationships is key in this position. Prepare to talk about how you've successfully collaborated with different teams in the past and how you plan to build rapport with colleagues in this new role.
