At a Glance
- Tasks: Support the sales team with admin tasks, quotations, and order processing.
- Company: Join a dynamic vendor sales team focused on excellence and collaboration.
- Benefits: Enjoy a fast-paced environment with opportunities for growth and development.
- Why this job: Be part of a team that values customer service and strong relationships.
- Qualifications: 1 year in an admin role; proficient in MS Office and IT systems.
- Other info: Ideal for proactive individuals ready to enhance their skills.
The predicted salary is between 28800 - 43200 £ per year.
Are you ready to take your administrative skills to the next level? We are seeking a proactive and detail-oriented individual to join our client's dynamic vendor sales team. As a Sales Support Executive, you will play a pivotal role in ensuring their sales operations run smoothly and efficiently.
What You’ll Do:
- Customer Service Excellence: Provide unparalleled administrative support to the sales team and reseller partners, ensuring exceptional customer service delivery.
- Quotation Management: Generate a high volume of quotations for both new business and renewal opportunities, demonstrating precision and attention to detail.
- Order Processing: Manage the end-to-end sales order process, from receipt of purchase orders to collaboration with the Supply Chain Team, including quality checks and error resolution.
- CRM Maintenance: Maintain and update our CRM system according to vendor-specific processes, ensuring accurate and up-to-date information.
- Relationship Building: Foster strong relationships with product sales, supply chain, and renewals teams, facilitating seamless collaboration and communication.
What You’ll Bring:
- Professionalism: Exhibit excellent written and verbal communication skills, with a focus on delivering clear and concise messages.
- Organisational Skills: Ability to prioritize tasks, manage concurrent activities, and multitask effectively in a fast-paced environment.
- Technical Proficiency: Proficient in MS applications such as Excel, Word, and Outlook, with previous experience in IT systems for quotation, order entry, and CRM.
- Resilience: Stay calm under pressure, demonstrating resilience and adaptability in challenging situations.
Your Qualifications:
- Experience: Minimum of 1 year in a similar administrative role, preferably in a high-volume environment.
- Initiative: Driven and self-motivated, with the ability to work independently and take ownership of tasks.
- Collaborative Spirit: A team player with a collaborative approach, maintaining a professional demeanor at all times.
Apply now for more information.
Sales Support Specialist (London Area) employer: Robertson Sumner
Contact Detail:
Robertson Sumner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Specialist (London Area)
✨Tip Number 1
Familiarise yourself with the specific CRM systems mentioned in the job description. If you have experience with similar tools, be ready to discuss how you've used them effectively in past roles.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've managed multiple tasks or projects simultaneously. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 3
Showcase your customer service experience by sharing specific instances where you went above and beyond to support a team or client. This will illustrate your commitment to excellence.
✨Tip Number 4
Prepare to discuss your resilience in challenging situations. Think of examples where you maintained professionalism under pressure, as this is a key quality for the role.
We think you need these skills to ace Sales Support Specialist (London Area)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles, particularly in sales support. Emphasise your organisational skills and any experience with CRM systems or quotation management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive nature and attention to detail. Mention specific examples of how you've provided exceptional customer service or managed multiple tasks effectively in previous roles.
Highlight Technical Skills: Clearly outline your proficiency in MS applications like Excel, Word, and Outlook. If you have experience with IT systems for order entry or CRM, make sure to include that as well.
Showcase Your Soft Skills: In your application, demonstrate your communication skills and ability to build relationships. Provide examples of how you've collaborated with teams or maintained professionalism under pressure.
How to prepare for a job interview at Robertson Sumner
✨Showcase Your Administrative Skills
Be prepared to discuss your previous administrative experience in detail. Highlight specific examples where you successfully managed multiple tasks, prioritised effectively, and maintained high levels of organisation.
✨Demonstrate Customer Service Excellence
Since the role involves providing support to the sales team and reseller partners, be ready to share instances where you delivered exceptional customer service. Emphasise your ability to handle inquiries and resolve issues efficiently.
✨Familiarise Yourself with CRM Systems
Research the CRM systems commonly used in sales support roles. If you have experience with specific tools, mention them during the interview. This shows your technical proficiency and readiness to adapt to their processes.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and resilience under pressure. Think of scenarios where you had to manage tight deadlines or resolve conflicts, and be ready to explain how you handled them.