Director, Customer Account Manager in Reading

Director, Customer Account Manager in Reading

Reading Full-Time 75000 - 75000 € / year (est.) Home office (partial)
Robertson Sumner

At a Glance

  • Tasks: Own and grow high-value corporate accounts while winning new customers.
  • Company: Established UK tech and managed services provider with a strong reputation.
  • Benefits: Base salary up to £75,000 plus uncapped commission and hybrid working.
  • Other info: Opportunity for career growth and collaboration with senior sales leadership.
  • Why this job: Join a dynamic team and make a real impact in the tech industry.
  • Qualifications: Proven experience as an Account Director or Senior Account Manager in IT.

The predicted salary is between 75000 - 75000 € per year.

Why Join This Opportunity?

  • Own and grow high-value corporate accounts (2,000–10,000 users)
  • Genuine new business remit with freedom to build your patch
  • Uncapped commission paid on everything you sell
  • Strong managed services margin (14%)
  • Clear visibility with senior sales leadership

The Role

This is a senior new-business Account Director position within a well-established UK technology and managed services provider. You’ll be responsible for winning, developing, and expanding a small number of corporate accounts, combining hunter-led activity with long-term strategic relationship management.

Key Responsibilities

  • Win new corporate customers within the 2,000–10,000 employee segment
  • Develop and expand a small number of low-spend accounts
  • Build multi-threaded relationships across IT, procurement and leadership
  • Lead complex, consultative sales cycles across managed services and solutions
  • Own forecasting, pipeline management and account planning
  • Collaborate with technical and delivery teams to shape customer solutions

What We’re Looking For

Essential

  • Proven Account Director / Senior Account Manager experience in the IT channel
  • Background in VAR or MSP environments
  • Strong hunter mentality with disciplined pipeline creation
  • Experience selling into mid-market / corporate organisations

Advantageous

  • Managed services sales exposure
  • Experience running structured account plans and QBRs

Package

  • Base salary up to £75,000
  • Commission: 14% on managed services
  • Paid on everything you sell
  • Hybrid working: minimum 2 days per week in Reading or Leatherhead (London alternative available)

Director, Customer Account Manager in Reading employer: Robertson Sumner

Join a leading UK technology and managed services provider that values innovation and growth, offering you the opportunity to own and expand high-value corporate accounts. With a strong emphasis on employee development, a collaborative work culture, and the potential for uncapped commission, this role not only rewards your efforts but also supports your professional journey in a dynamic environment. Enjoy the flexibility of hybrid working while being part of a team that prioritises strategic relationships and consultative sales excellence.

Robertson Sumner

Contact Detail:

Robertson Sumner Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Director, Customer Account Manager in Reading

Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that dream role.

Tip Number 2

Prepare for those interviews! Research the company inside out and come armed with questions that show you’re genuinely interested. Think about how your experience aligns with their needs, especially in managing corporate accounts and driving new business.

Tip Number 3

Showcase your success stories! When chatting with potential employers, share specific examples of how you've won and developed accounts in the past. Highlight your hunter mentality and any impressive results you've achieved in similar roles.

Tip Number 4

Don’t forget to apply through our website! We love seeing candidates who are proactive and engaged. Plus, it gives us a chance to see your application in the best light possible. Let’s get you on board!

We think you need these skills to ace Director, Customer Account Manager in Reading

Account Management
New Business Development
Sales Strategy
Relationship Management
Pipeline Management
Consultative Selling
Forecasting

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experience that match the job description. Highlight your proven track record in account management and any relevant achievements in the IT channel. We want to see how you can own and grow high-value corporate accounts!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully developed corporate accounts and built strong relationships across various teams. Let us know why you’re excited about this opportunity!

Showcase Your Hunter Mentality:In your application, make sure to emphasise your hunter mentality. Talk about your experience in winning new customers and how you’ve created disciplined pipelines in the past. We love candidates who are proactive and ready to take on new challenges!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our platform!

How to prepare for a job interview at Robertson Sumner

Know Your Numbers

Before the interview, make sure you’re familiar with key metrics related to account management and sales. Be ready to discuss your past achievements in terms of revenue growth, client retention rates, and any specific targets you've hit. This will show that you understand the importance of numbers in driving business success.

Showcase Your Hunter Mentality

Since this role requires a strong hunter mentality, prepare examples that highlight your proactive approach to winning new business. Think about times when you identified opportunities, developed strategies, and successfully closed deals. This will demonstrate your ability to thrive in a competitive environment.

Build Relationships on Paper

Be prepared to discuss how you build multi-threaded relationships across various departments like IT and procurement. Bring along a structured account plan or a mock-up of how you would approach relationship management for a potential client. This shows you’re not just a salesperson but a strategic partner.

Understand Managed Services

Brush up on your knowledge of managed services and how they can benefit corporate clients. Be ready to discuss how you would position these services to meet the needs of mid-market organisations. This will help you stand out as someone who can effectively collaborate with technical teams to shape customer solutions.