At a Glance
- Tasks: Lead and grow enterprise accounts while driving commercial performance and delivering exceptional service.
- Company: Join a high-growth UK MSP known for service excellence and customer satisfaction.
- Benefits: Enjoy clear progression pathways and the chance to work with expert teams.
- Why this job: Take ownership of strategic accounts and make a real impact in a dynamic environment.
- Qualifications: Strong background in Managed Services and proven experience with enterprise accounts.
- Other info: Opportunity to work with cutting-edge technology and develop impactful solutions.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Why Join This Opportunity? Join a high‑growth UK MSP recognised for service excellence and strong customer satisfaction. Work with enterprise‑scale clients across a full managed services portfolio (Connectivity, Modern Workplace, Cyber, Cloud, Mobile). Take on an autonomous, commercially focused role with real ownership of strategic accounts. Collaborate with expert technical, service desk, and project delivery teams to create impactful solutions. Clear progression pathways as the business continues to expand across the South and the North.
The Role: This is a senior, client‑facing position responsible for leading and growing a portfolio of enterprise customers. You will build long‑term strategic relationships, drive commercial performance, develop account roadmaps, and coordinate internal teams to deliver exceptional service across the full managed services stack.
Key Responsibilities:
- Own, retain, and grow a defined portfolio of enterprise clients.
- Identify whitespace, cross‑sell, and upsell opportunities across the full services portfolio.
- Lead QBRs with senior stakeholders covering performance, risks, roadmap progress, and commercial opportunities.
- Build and execute account development plans that align to client objectives.
- Work with Solution Architects, Technical Account Managers, and Project Managers to design and deliver multi‑pillar solutions.
- Maintain strong CRM discipline to support accurate forecasting and pipeline visibility.
- Lead commercial negotiations including renewals and contract changes.
- Ensure seamless communication with service desk, onboarding and delivery teams to guarantee a consistent customer experience.
What We’re Looking For:
Essential:
- Strong background in Managed Services / MSP / IT Services.
- Proven experience managing and growing enterprise or mid‑market accounts.
- Ability to sell across a broad managed services portfolio (Cloud, Cyber, Modern Workplace, Connectivity, Mobile, Managed IT).
- Commercially astute with a track record of revenue growth and account penetration.
- Confident communicator capable of engaging senior decision‑makers.
- Highly organised, proactive, and able to manage complex multi‑workstream accounts.
Advantageous:
- Experience working within a Top 50 CRN MSP.
- Familiarity with coordinating cross‑functional technical and service delivery teams.
- Knowledge of multi‑site hybrid environments and modern security‑led architectures.
Locations
Enterprise Account Director in Camberley, Surrey employer: Robertson Sumner
Contact Detail:
Robertson Sumner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Account Director in Camberley, Surrey
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Understand their managed services portfolio inside out, so you can discuss how your experience aligns with their needs.
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight specific examples of how you've driven revenue growth or improved client satisfaction in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re genuinely interested in joining our team.
We think you need these skills to ace Enterprise Account Director in Camberley, Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Enterprise Account Director. Highlight your experience in managed services and any success stories with enterprise clients. We want to see how you’ve driven growth and built relationships!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've managed accounts and delivered exceptional service, just like we do at StudySmarter.
Showcase Your Commercial Acumen: We’re looking for someone who understands the business side of things. In your application, mention any strategies you've implemented that led to revenue growth or successful negotiations. This will show us you can handle the commercial aspects of the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Robertson Sumner
✨Know Your Managed Services Inside Out
Make sure you brush up on your knowledge of managed services, especially in areas like Cloud, Cyber, and Modern Workplace. Be ready to discuss how these services can benefit enterprise clients and share examples from your past experiences.
✨Prepare for QBR Scenarios
Since you'll be leading Quarterly Business Reviews (QBRs), think about how you would present performance metrics and identify risks. Prepare a mock QBR presentation to showcase your ability to engage senior stakeholders and drive discussions around commercial opportunities.
✨Showcase Your Commercial Acumen
Be prepared to discuss specific strategies you've used to grow accounts and drive revenue. Highlight any successful cross-sell or upsell initiatives you've led, and be ready to explain how you identified those opportunities.
✨Demonstrate Strong Communication Skills
As a client-facing role, effective communication is key. Practice articulating your thoughts clearly and confidently, especially when discussing complex solutions with technical teams. Consider role-playing with a friend to refine your delivery.