At a Glance
- Tasks: Lead contract management and billing operations while driving process improvements.
- Company: Join a growing UK business with a focus on finance and operations.
- Benefits: Competitive salary, leadership opportunities, and a chance to shape the future.
- Other info: Dynamic role with excellent career progression and visibility across the organisation.
- Why this job: Make a real impact in a pivotal growth stage and develop your leadership skills.
- Qualifications: Experience in finance, strong analytical skills, and team management abilities.
The predicted salary is between 50000 - 60000 £ per year.
Step into a mid‐management leadership role with real influence across finance, sales and service. Own and shape contract management and billing operations in a growing UK business. Play a key role in commercial performance, forecasting and revenue assurance. Lead and develop a team through process improvement, automation and change. Join the business at a pivotal growth stage, with visibility and long‐term progression.
This role sits at the heart of Finance & Operations, owning contract lifecycle management, billing accuracy and service revenue performance. You'll lead the revenue team, act as the escalation point for complex billing and contract queries, and drive continuous improvement across systems, processes and reporting. It's a hands‐on leadership role suited to someone who enjoys combining commercial insight, data analysis and people management to improve operational performance.
Key Responsibilities- Own the end‐to‐end contract lifecycle, including setup, amendments and compliance.
- Lead and oversee all billing processes, ensuring accuracy and timeliness.
- Act as the first point of escalation for billing, contract and revenue queries.
- Manage forecasting across billing and revenue streams, reporting on variances and performance.
- Ensure data integrity across systems including ServiceNow / ESOD and related databases.
- Monitor T&M billing, installations, cancellations and service database outputs.
- Lead and develop the Revenue Team, setting behaviours in line with company values.
- Deliver continuous process improvement, automation and insight using tools such as Power BI.
- Build strong relationships with finance, service and senior stakeholders.
- Act as the senior customer contact for escalated billing and contract issues.
Contracts and Billing Manager in West Bromwich employer: Robertson & Sumner Ltd
Join a dynamic and growing UK business as a Contracts and Billing Manager, where you will have the opportunity to lead a dedicated team and influence key financial operations. Our supportive work culture fosters continuous improvement and innovation, providing ample opportunities for professional growth and development. With a focus on collaboration and excellence, we offer a rewarding environment that values your contributions and encourages long-term career progression.
Contact Details:
Robertson & Sumner Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Contracts and Billing Manager in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those already working in finance and operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of contract management and billing processes. Be ready to discuss how you've improved operational performance in past roles – we love hearing about real examples!
✨Tip Number 3
Showcase your leadership skills! When you get the chance, talk about how you've led teams through change and process improvements. We want to see that you can inspire and develop others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our growing team.
We think you need these skills to ace Contracts and Billing Manager in West Bromwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Contracts and Billing Manager role. Highlight your leadership experience, especially in finance and operations, and don’t forget to mention any process improvement initiatives you've led.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Talk about your passion for contract management and billing operations, and how you can contribute to our growth at StudySmarter.
Showcase Your Data Skills:Since this role involves data analysis and forecasting, make sure to highlight your experience with data tools like Power BI. Share specific examples of how you've used data to drive improvements in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Robertson & Sumner Ltd
✨Know Your Contracts Inside Out
Make sure you understand the ins and outs of contract management. Brush up on key terms, processes, and compliance requirements. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams through change or process improvements in the past. Highlight your ability to motivate and develop others, as this role requires strong people management skills.
✨Be Ready for Data Discussions
Since the role involves data analysis and forecasting, be prepared to discuss your experience with data tools like Power BI. Bring examples of how you've used data to drive decisions or improve performance in previous roles.
✨Build Relationships with Stakeholders
Think about how you've built relationships with finance and service teams in the past. Be ready to discuss your approach to collaboration and how you handle escalated issues, as this will be crucial in your new role.
