At a Glance
- Tasks: Drive sales success and provide exceptional customer service to clients.
- Company: Join a dynamic team focused on excellence in sales and service.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Be part of a collaborative culture with opportunities for professional development.
- Why this job: Make a real impact by managing accounts and exceeding client expectations.
- Qualifications: A' level education, sales experience, and strong communication skills.
The predicted salary is between 30000 - 50000 € per year.
Are you passionate about driving sales success and providing exceptional customer service? We are seeking an Account Manager to join our team and contribute to achieving our service and revenue targets.
Key Responsibilities:
- Collaborate with the sales team to achieve service and revenue targets, making significant contributions to our overall success.
- Manage a portfolio of accounts, ensuring timely renewal payments through various communication channels.
- Provide exceptional customer service to both internal and external customers through written and verbal contact.
- Build strong working relationships within client accounts, maximizing 'buy-in' potential through regular contact.
- Identify cross- and up-sell opportunities, pass qualified leads to relevant areas, and oversee their progress.
- Utilize internal and external databases to research and establish business needs for clients.
- Develop and implement individual account strategies to exceed client expectations.
- Manage time effectively to accomplish all tasks, including visits, calls, and research & development efforts.
- Maintain accurate and comprehensive records of all account details in CRM systems.
- Produce regular reports for internal sales meetings, contributing to team success.
Skills and qualifications:
- A' level education or equivalent, with GCSE level C or above in English and Mathematics.
- Proven experience in selling/account management via telephone, including negotiation and objection handling.
- Proficiency in using internal database systems and internet search engines for effective research.
- Outstanding customer service skills, with a drive to consistently exceed expectations.
- Strong team player with excellent communication skills, both verbal and written.
- Highly motivated to meet and exceed targets within given deadlines.
- Intermediate proficiency in Salesforce, Microsoft Word/Excel, and PowerPoint.
Join us and be part of a dynamic team committed to achieving excellence in sales and customer service!
Internal Account Manager in Southampton employer: Robertson & Sumner Ltd
Join a vibrant and dynamic team as an Internal Account Manager, where your passion for sales and exceptional customer service will be valued and rewarded. Our company fosters a collaborative work culture that prioritises employee growth, offering ample opportunities for professional development and career advancement. Located in a thriving area, we provide a supportive environment that encourages innovation and teamwork, making it an excellent place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Account Manager in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Internal Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. We want you to show how your skills align with their goals. Tailor your answers to highlight your experience in driving sales success and providing exceptional customer service.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. We recommend mentioning something specific from your conversation to remind them why you’re the perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our dynamic team!
We think you need these skills to ace Internal Account Manager in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Internal Account Manager role. Highlight your sales achievements and customer service successes to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about driving sales success and how your experience aligns with our goals. Keep it engaging and personal!
Showcase Your Communication Skills:Since this role involves a lot of written and verbal communication, make sure your application is clear and well-structured. We want to see your ability to convey information effectively right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Robertson & Sumner Ltd
✨Know Your Numbers
Before the interview, brush up on your sales figures and account management successes. Be ready to discuss specific examples of how you've driven revenue or improved customer satisfaction in previous roles. This shows you’re not just a talker but someone who delivers results.
✨Master the Art of Communication
Since this role involves a lot of communication, practice articulating your thoughts clearly and confidently. Prepare to demonstrate your customer service skills by discussing how you've handled difficult situations or objections in the past. Role-playing with a friend can help!
✨Research the Company
Dive deep into the company’s values, products, and recent news. Understanding their mission and how they operate will allow you to tailor your answers and show that you’re genuinely interested in being part of their team. Plus, it gives you great talking points!
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a challenging client or identifying upsell opportunities. Think of examples from your experience that highlight your problem-solving skills and ability to build relationships. This is your chance to shine!
