At a Glance
- Tasks: Lead contract management and billing operations while driving process improvements.
- Company: Dynamic UK business in a pivotal growth stage.
- Benefits: Competitive salary, leadership opportunities, and career progression.
- Other info: Join a collaborative environment with visibility across the organisation.
- Why this job: Make a real impact on commercial performance and team development.
- Qualifications: Experience in finance, data analysis, and team management.
The predicted salary is between 50000 - 60000 £ per year.
Step into a mid‑management leadership role with real influence across finance, sales and service. Own and shape contract management and billing operations in a growing UK business. Play a key role in commercial performance, forecasting and revenue assurance. Lead and develop a team through process improvement, automation and change. Join the business at a pivotal growth stage, with visibility and long‑term progression.
This role sits at the heart of Finance & Operations, owning contract lifecycle management, billing accuracy and service revenue performance. You’ll lead the revenue team, act as the escalation point for complex billing and contract queries, and drive continuous improvement across systems, processes and reporting. It’s a hands‑on leadership role suited to someone who enjoys combining commercial insight, data analysis and people management to improve operational performance.
Key Responsibilities- Own the end‑to‑end contract lifecycle, including setup, amendments and compliance.
- Lead and oversee all billing processes, ensuring accuracy and timeliness.
- Act as the first point of escalation for billing, contract and revenue queries.
- Manage forecasting across billing and revenue streams, reporting on variances and performance.
- Ensure data integrity across systems including ServiceNow / ESOD and related databases.
- Monitor T&M billing, installations, cancellations and service database outputs.
- Lead and develop the Revenue Team, setting behaviours in line with company values.
- Deliver continuous process improvement, automation and insight using tools such as Power BI.
- Build strong relationships with finance, service and senior stakeholders.
- Act as the senior customer contact for escalated billing and contract issues.
Contracts and Billing Manager employer: Robertson & Sumner Ltd
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Contact Details:
Robertson & Sumner Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Contracts and Billing Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those already working in finance and operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of contract management and billing processes. Be ready to discuss how you've improved operational performance in the past – real examples will make you stand out!
✨Tip Number 3
Showcase your leadership skills! When talking about your experience, highlight how you've led teams through change and process improvements. Employers love to see candidates who can inspire and develop others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in our growing business.
We think you need these skills to ace Contracts and Billing Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Contracts and Billing Manager role. Highlight your leadership experience, especially in finance and operations, to show us you’re the right fit for this pivotal position.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about contract management and billing operations. Share specific examples of how you've driven process improvements or led teams, so we can see your potential impact on our growth stage.
Showcase Your Analytical Skills:Since this role involves data analysis and forecasting, make sure to mention any relevant tools or methodologies you’ve used. We want to know how you’ve used data to improve operational performance in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the hiring process!
How to prepare for a job interview at Robertson & Sumner Ltd
✨Know Your Contracts Inside Out
Make sure you understand the ins and outs of contract management. Brush up on key terms, processes, and compliance requirements. Being able to discuss specific examples from your past experience will show that you’re not just familiar with the theory but can apply it in practice.
✨Showcase Your Leadership Skills
Prepare to talk about your experience in leading teams, especially in a finance or operations context. Think of specific instances where you’ve driven process improvements or managed change effectively. This will demonstrate your capability to lead the Revenue Team and align with company values.
✨Be Ready for Data Discussions
Since this role involves data analysis and forecasting, be prepared to discuss how you've used data to drive decisions in previous roles. Familiarise yourself with tools like Power BI and be ready to explain how you’ve leveraged data for operational performance.
✨Build Relationships with Stakeholders
Think about how you’ve built strong relationships with various stakeholders in your past roles. Be ready to share examples of how you’ve navigated complex queries or escalations, as this will highlight your ability to act as a senior customer contact and manage expectations effectively.
