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For Companies At a Glance
- Tasks: Lead client relationships and ensure satisfaction while driving business growth.
- Company: Join a £1 billion tech solutions provider impacting businesses globally.
- Benefits: Enjoy competitive perks, potential remote work, and a dynamic work environment.
- Why this job: Be part of a mission-driven team making a real difference in technology.
- Qualifications: Experience in IT Account Management or Territory Sales is essential.
- Other info: Work with diverse clients from startups to large corporations.
The predicted salary is between 43200 - 72000 £ per year.
About Us: Bring your career and talents to our organisation, where you can have a greater impact, be inspired by our mission, and excited about your job and future. With revenues of over £1 billion, we are a leading supplier of IT solutions and services to a broad range of commercial and public sector customers globally. What You\’ll Do: As an IT Account Director at our organisation, you\’ll play a pivotal role in our success by taking ownership of our GP Target and ensuring a high level of client satisfaction. Your responsibilities will include:
- Regularly engaging and meeting with customers to understand their needs.
- Building a deep understanding of the customer landscape, competitors, and industry frameworks.
- Collaborating closely with Sales Support to deliver an effective level of service to clients.
- Working closely with various departments to ensure seamless operations.
- Championing the customer/client at all levels internally, ensuring their needs are met.
- Building new business relationships using existing industry contacts.
- Playing an integral role in new business pitches and taking responsibility for the effective on-boarding of new clients.
- Focusing on growing and developing existing clients while actively generating new business.
- Crafting business plans for all key clients.
- Acting as the key interface between the customer and all relevant divisions.
- Working in alignment with relevant Vendors & Partners to drive success.
What You Need to Succeed: Must-Have:
- Proven IT Account Management or Territory Sales experience.
- A demonstrable track record of success and results.
- Strong relationship-building skills with a focus on achieving the best outcomes.
- The ability to grasp complex business challenges and offer solutions.
- Capable of working both independently and as a proactive team player.
Personal Attributes:
- Excellent communication skills.
- Self-motivated, always seeking new challenges.
- A proactive thinker with conflict resolution skills.
- Ability to proactively identify and resolve conflict situations.
Who We Are: We are a leading technology solutions provider to businesses, government agencies, educational institutions, and healthcare organizations in the United Kingdom, Canada, and the United States. Our fingerprints can be found on technology in workplaces of more than 250,000 companies, ranging from startups to international conglomerates. With our comprehensive range of products and services, there\’s no request too big or too small. #J-18808-Ljbffr
Account Director employer: Robertson & Sumner Ltd
Contact Detail:
Robertson & Sumner Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director
✨Tip Number 1
Network actively within the IT industry. Attend relevant conferences, webinars, and local meetups to connect with potential clients and industry peers. Building relationships can give you insights into client needs and help you stand out as a candidate.
✨Tip Number 2
Research our organisation thoroughly. Understand our mission, values, and the specific IT solutions we provide. This knowledge will not only help you in interviews but also demonstrate your genuine interest in joining us.
✨Tip Number 3
Prepare to discuss your previous successes in account management. Be ready to share specific examples of how you've built client relationships and achieved sales targets, as this will showcase your capability to excel in the Account Director role.
✨Tip Number 4
Familiarise yourself with the competitive landscape. Understanding who our competitors are and what differentiates us will allow you to articulate how you can contribute to our success and help us maintain our edge in the market.
We think you need these skills to ace Account Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT Account Management or Territory Sales. Use specific examples that demonstrate your track record of success and results, as well as your relationship-building skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the company's mission and how your skills align with their needs. Mention your ability to grasp complex business challenges and provide solutions, as this is crucial for the role.
Highlight Key Achievements: In both your CV and cover letter, include quantifiable achievements that reflect your capability in growing and developing client relationships. This could be in terms of revenue growth, client satisfaction scores, or successful project completions.
Prepare for Potential Questions: Anticipate questions related to conflict resolution and your approach to client management. Be ready to discuss specific scenarios where you successfully navigated challenges and built strong client relationships.
How to prepare for a job interview at Robertson & Sumner Ltd
✨Understand the Company and Its Mission
Before your interview, take some time to research the company’s mission and values. Understanding their goals will help you align your answers with what they are looking for in an Account Director.
✨Showcase Your Relationship-Building Skills
Be prepared to discuss specific examples of how you've built and maintained client relationships in the past. Highlight your ability to understand customer needs and how you’ve successfully addressed them.
✨Demonstrate Your Problem-Solving Abilities
Think of complex business challenges you've faced and how you resolved them. Be ready to share these experiences during the interview to showcase your analytical skills and proactive thinking.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, such as conflict resolution or onboarding new clients. Practising your responses to these scenarios can help you feel more confident during the interview.
