Aftercare Manager in Sunderland

Aftercare Manager in Sunderland

Sunderland Full-Time 37800 - 46200 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead site operations, ensuring quality and safety while managing teams and resources.
  • Company: Join Robertson, the UK's largest family-owned construction and support services business.
  • Benefits: Enjoy 33 days annual leave, a great pension, and health & wellbeing support.
  • Other info: Flexible working options and a commitment to diversity and inclusion.
  • Why this job: Make a real impact on sustainable projects and work collaboratively with a passionate team.
  • Qualifications: Experience in construction, strong communication skills, and relevant certifications required.

The predicted salary is between 37800 - 46200 £ per year.

Overview

Safety. Quality. Enjoyment. We see more than just a building.

Challenges. Opportunities. Solutions. At Robertson, we see them our way. We’re bold enough to ask questions. Brave enough to look at things differently. Confident enough to be ourselves. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services business. And as an Aftercare Manager, you’ll be part of a team that’s doing incredible things – for ourselves, for the built environment around us, and for a truly sustainable future.

Your new role

What you’ll do:

  • Organise all labour on site, including sub-contractors
  • Quality control
  • Work closely with the commercial team to ensure costs and retentions are managed.
  • Work with our aftercare partners (Barlows) to effectively manage the aftercare procedures.
  • Make sure all plant and machines are used efficiently on site.
  • Setting out
  • Maintaining safety records
  • Keeping site records up to date
  • Maintain filing system.
  • Checking time sheets
  • Ensure site is tidy
  • Keeping safety/scaffold/plant register is up to date
  • Carry out all duties in accordance with Robertson procedures

What you’ll need:

  • SMSTS, First Aid at Work, Fire Marshal certificates
  • UKATA asbestos awareness
  • CSCS card
  • Previous experience in the construction industry
  • Experience in dealing with architects, engineers, clients, sub-contractors
  • Ability to communicate with staff at all levels
  • Health and safety awareness
  • Full driving licence

Who we’re looking for:

People are at the heart of everything we do and achieve at Robertson. To fit right into the team you’ll aim for excellence and have positive determination, working collaboratively towards our shared goals; create clarity around complex or technical issues, confident in your decisions and quick to adjust to unexpected challenges; and help us make progress towards the best, most sustainable future, for ourselves and our communities.

What's in it for me

Working the Robertson Way

Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means…

  • We listen - Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.
  • We are professional - Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.
  • We take responsibility - Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.
  • We are determined to succeed - Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.
  • We are one team - We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson.

In return

We offer a wide range of rewards and benefits, including:

  • 33 days annual leave
  • A great pension
  • Valuable life assurance
  • Cycle to Work Scheme
  • Discounts at restaurants and cinemas with a Taste Card
  • Annual flu vaccine
  • Health & Wellbeing and Life Management Support for you and your family

We also have a brilliant smarter working policy, too. That means many of our office-based people and some of our site-based people are able to either work from home or as part of our hybrid model.

When it comes to diversity and inclusion, we see things differently at Robertson. That’s why we’re working hard to create an environment where everyone can feel welcome, and where we can all be ourselves. We encourage applications from people of all races, ages, genders, religions, sexual orientations and more - so whoever you are, we hope you’ll see things our way, too.

Aftercare Manager in Sunderland employer: Robertson Group

At Robertson, we pride ourselves on being the UK’s largest family-owned construction and support services business, where our people are at the heart of everything we do. As an Aftercare Manager in the North East, you will benefit from a supportive work culture that values collaboration, accountability, and professional growth, alongside a comprehensive benefits package including 33 days annual leave, a great pension, and health support for you and your family. Join us to be part of a team that is committed to sustainability and making a positive impact in our communities.

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Contact Details:

Robertson Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Aftercare Manager in Sunderland

Join Construction Networks

Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!

Show Off Your Skills on Site

If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.

Utilise Construction Job Sites

Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Robertson Group, to express your interest!

Tailor Your Application for Full-Time Roles

Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Aftercare Manager at Robertson Group.

We think you need these skills to ace Aftercare Manager in Sunderland

SMSTS certification
First Aid at Work certification
Fire Marshal certification
UKATA asbestos awareness
CSCS card
Experience in the construction industry
Communication Skills

Some tips for your application 🫡

Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.

Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.

Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.

Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.

How to prepare for a job interview at Robertson Group

Brush Up on Technical Knowledge

For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.

Showcase Your Projects

Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.

Understand the Team Dynamics

Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.

Prepare for On-the-Spot Problem Solving

Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!