At a Glance
- Tasks: Lead and inspire teams to deliver top-notch operational services across healthcare contracts.
- Company: Join Robertson Facilities Management, the UK's largest family-owned construction and support services business.
- Benefits: Enjoy competitive salary, company car, private medical, and 33 days annual leave.
- Why this job: Make a real impact in healthcare while driving operational excellence and sustainability.
- Qualifications: Five years in senior management with strong technical and financial skills required.
- Other info: Embrace a diverse and inclusive workplace where your voice matters.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Knowledge. Passion. Pace. We see more than just contracts.
Location: Scotland
Working Hours: 38.75 hours per week, Monday to Friday
Benefits: Competitive salary, company car / allowance, private medical, and more
Relationships. Results. Success. At Robertson Facilities Management, we see them our way. We’re professional enough to make every collaboration count. Driven enough to deliver the very best service to everyone we work with. Friendly enough to make sure any environment we manage is as enjoyable as it is safe. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services businesses. And as Regional Operations Manager - Scotland, you’ll be part of a team that’s doing incredible things – for ourselves, for the partners we work with, and for a truly sustainable future.
Your new role
What you’ll do:
- Lead, develop, and inspire operational teams to deliver safety and service excellence
- Lead day-to-day operational delivery of hard FM services across multiple healthcare contracts
- Serve as the senior escalation point for operational matters including technical assurance, compliance standards and business continuity
- Ensure contractual compliance to service specification
- Ownership of financial performance, including budgets, forecasts, and in-month trading
- Commercial PayMech oversight across contracts
- Deduction and jeopardy oversight across contracts
- Capital Lifecycle project programme oversight including surveys, assessments, and project execution
- Primary lead for Hand back in PFI expiry contracts within region
- Risk and Opportunities control, oversight and reporting to senior leadership team
- Ownership of commercial risk and opportunities for area, ensuring appropriate controls and mitigations are executed by contract teams
What you’ll need:
- Minimum of five years’ experience in a comparable senior management operational role, managing a portfolio of contracts and leading multi-disciplinary teams.
- A strong technical engineering background preferably with solid knowledge of SHTM requirements within a PFI Healthcare environment.
- Track record of delivering FM services within both the public and private sectors, preferably experience in managing PFI Healthcare contracts.
- Comprehensive understanding of contract structures, including schedule interfaces, payment mechanisms, and methods for mitigating performance risks within contractual boundaries.
- Understand the need to maximize commercial control, profit generation and maintain high compliance to contract specifications.
- Digitally competent in CAFM systems and other platforms such as Excel, Word and Power BI
- Strong financial acumen, understanding importance of budgeting, forecasting and performance commentary
- High quality interpersonal skills, with excellent written and spoken communication skills
- Flexible and adaptable approach to work with good problem-solving skills
- Exceptional organisation skills will be essential
- A full driving license and a willingness to travel are essential to the post as the contracts within scope will be across Scotland.
- The successful candidate will require a PVG/Disclosure Check before starting in the job.
Who we’re looking for:
The Regional Operations Manager will provide operational leadership across a portfolio of PFI Healthcare contracts, ensuring the consistent and effective delivery of Hard FM services. This role leads a team of managers, engineers, and supply chain partners, driving operational excellence, contractual compliance, and strong financial and commercial results. The Regional Operations Manager holds full accountability for service delivery, commercial performance, KPI achievement, and overall contract outcomes in line with regional and business expectations.
What’s in it for me
Working the Robertson Way
Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means…
- We listen
- We are professional
- We take responsibility
- We are determined to succeed
- We are one team
What’s in it for you?
In addition to the hourly rate, we offer a wide range of rewards and benefits:
- 33 days annual leave
- Company car or car allowance
- Private Healthcare
- Private pension
- Life assurance
- Cycle to Work scheme
- Rewards platform for discounts with retailers, supermarkets, restaurants and more
- Annual flu vaccine
- Free Health & Wellbeing advice
When it comes to diversity and inclusion, we see things differently at Robertson. We’re a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That’s why we’re working to create a truly inclusive workplace where everyone can feel welcome, included, and where we can all be our authentic selves.
Regional Operations Manager Scotland in Stirling employer: Robertson Group
Contact Detail:
Robertson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager Scotland in Stirling
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their projects and challenges, especially in the PFI Healthcare sector. This will help you tailor your responses and show that you're genuinely interested in being part of Team Robertson.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Regional Operations Manager. Highlight your leadership skills and technical background, and don’t forget to showcase your problem-solving abilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining us at Robertson Facilities Management and contributing to our mission of delivering exceptional service.
We think you need these skills to ace Regional Operations Manager Scotland in Stirling
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Regional Operations Manager role. Highlight your experience in managing PFI Healthcare contracts and your technical engineering background. We want to see how your skills align with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use specific examples of how you’ve led teams, improved service delivery, or managed budgets effectively. This helps us understand the impact you've made in previous roles.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that’s easy to read and gets straight to the point.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Robertson Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around SHTM requirements and PFI Healthcare contracts. Being able to discuss these topics confidently will show that you’re the right fit for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past, particularly in operational settings. Highlight your ability to inspire and develop others, as this is crucial for the Regional Operations Manager position.
✨Understand the Business
Familiarise yourself with Robertson Facilities Management’s guiding principles and values. Be ready to discuss how you can embody these in your work and contribute to their mission of delivering service excellence.
✨Prepare for Financial Discussions
Since financial performance is a key part of the role, be prepared to talk about your experience with budgeting, forecasting, and managing commercial risks. Bring specific examples that demonstrate your financial acumen.