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- Tasks: Handle customer queries and maintain client relationships in a supportive role.
- Company: Join Robertson Group, a forward-thinking team in Stirling.
- Benefits: Enjoy 33 days annual leave and a pension scheme.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be part of a dynamic team making a difference in customer care.
- Qualifications: Extensive admin experience and strong communication skills required.
The predicted salary is between 25000 - 32000 £ per year.
Robertson Group is seeking a New Build Customer Service Administrator to support our customer care department in Stirling. This role involves handling customer queries, maintaining client relationships, and providing essential administration services.
We're looking for someone with extensive administrative experience, strong communication skills, and proficiency in MS Office.
Our employees enjoy substantial benefits, including 33 days annual leave and a pension scheme. If you're ready to join a forward-thinking team, apply now.
New Build Customer Care Administrator in Stirling employer: Robertson Group.
Contact Detail:
Robertson Group. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Build Customer Care Administrator in Stirling
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Robertson Group on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and administration. We all know that confidence is key, so rehearse your answers until they feel natural.
✨Tip Number 3
Show off your MS Office skills! Bring examples of how you've used Excel or Word in previous roles. We want to see that you can handle the admin side of things with ease.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our forward-thinking team.
We think you need these skills to ace New Build Customer Care Administrator in Stirling
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative experience and communication skills. We want to see how your background aligns with the New Build Customer Care Administrator role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining Robertson Group and how you can contribute to the customer care department. Keep it friendly and professional – we love a personal touch!
Show Off Your MS Office Skills: Since proficiency in MS Office is key for this role, make sure to mention any specific tools or projects where you've used these skills. We want to know how you can hit the ground running in our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Robertson Group.
✨Know Your Stuff
Before the interview, make sure you understand the role of a New Build Customer Care Administrator. Familiarise yourself with common customer queries and how to handle them effectively. This will show that you're proactive and ready to tackle the challenges of the job.
✨Show Off Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've successfully managed client relationships in the past. Think about specific situations where your communication made a difference, and be ready to share these during the interview.
✨Get Comfortable with MS Office
As proficiency in MS Office is a must, brush up on your skills before the interview. Be prepared to discuss how you've used these tools in previous roles, and if possible, bring examples of documents or reports you've created to demonstrate your expertise.
✨Emphasise Your Administrative Experience
Highlight your extensive administrative experience by discussing relevant tasks you've handled in previous jobs. Be specific about your responsibilities and achievements, as this will help the interviewer see how you can contribute to their customer care department.