Sales Administrator

Sales Administrator

Stirling Full-Time 28800 - 43200 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support the Sales Team with admin tasks and report generation.
  • Company: Join Robertson Residential Group, the UK's largest family-owned construction business.
  • Benefits: Enjoy 33 days leave, a great pension, and flexible hybrid working options.
  • Why this job: Be part of a team making a positive impact in communities and promoting sustainability.
  • Qualifications: Previous admin experience, strong communication skills, and proficiency in MS Office required.
  • Other info: We celebrate diversity and encourage applications from all backgrounds.

The predicted salary is between 28800 - 43200 £ per year.

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Families. Lifestyle. Communities. We see more than just a house.

Location: Stirling

Customers. Homes. Lifestyle. At Robertson Residential Group, we see them our way. We’re open enough to understand what really matters. Honest enough to put our customers first, every time. Respectful enough to always think locally and create homes that work for everyone. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services businesses. And as a Sales Administrator, you’ll be part of a team that’s doing incredible things – for ourselves, for the communities we support, and for a truly sustainable future.

Your new role

MAIN PURPOSE OF THE JOB:

To provide Administrative support to the Sales Director, Sales Managers and Sales Team.

Duties

  • Produce sales related reports from Salesforce on a weekly basis.
  • Produce weekly reports on reservation, exchanges, cancels and completions.
  • Complete state for settlements each month for issue to Solicitor
  • Liaise daily with solicitors regarding exchanges and completions,
  • Manage the client extras submissions weekly
  • Manage Email & Telephone enquiries from prospective clients
  • Produce data for inhouse surveys
  • Update holidays for Sales Team
  • Send all completion certificates to solicitors for file
  • Raise any refund or cheque requests and print backup and pass to accounts
  • Attend weekly sales build

About you

You’ll need lots of previous administration experience in a similar environment, along with exceptional attention to detail, and a friendly and professional approach to taking calls. Strong communication skills are just as important and you’ll be comfortable using MS Office software while also learning to use a range of other IT systems.

What\’s in it for me

Working the Robertson Way

Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means…

We listen

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.

We are professional

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.

We take responsibility

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.

We are determined to succeed

Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.

We are one team

We work as one – in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson.

In return, we offer a wide range of rewards and benefits, including 33 days annual leave, a great pension and valuable life assurance. What’s more, you’ll also be able to make the most of a range of brilliant extras. These include our Cycle to Work Scheme, discounts at restaurants and cinemas with a Taste Card, annual flu vaccine, and Health & Wellbeing and Life Management Support for you and your family.

We also have a brilliant smarter working policy. This means many of our office-based people and some of our site-based people are able to work part of their working week from home, as part of our hybrid model.

When it comes to diversity and inclusion, we see things differently at Robertson. That’s why we’re working hard to create an environment where everyone can feel welcome, and where we can all be ourselves. We encourage applications from people of all races, ages, genders, religions, sexual orientations and more – so whoever you are, we hope you’ll see things our way, too.

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Sales Administrator employer: Robertson Group

At Robertson Residential Group, we pride ourselves on being a family-owned business that values community and sustainability. As a Sales Administrator in Stirling, you'll enjoy a supportive work culture that prioritises collaboration and professional growth, alongside generous benefits such as 33 days of annual leave, a hybrid working model, and a commitment to diversity and inclusion. Join us to be part of a team that not only delivers exceptional service but also makes a positive impact on the lives of our customers and communities.
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Contact Detail:

Robertson Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Administrator

✨Tip Number 1

Familiarise yourself with Salesforce, as this role involves producing sales reports from the platform. Consider taking a quick online course or tutorial to brush up on your skills and demonstrate your initiative.

✨Tip Number 2

Highlight your previous administrative experience in similar environments during any conversations you have. Be ready to share specific examples of how you've successfully managed multiple tasks and maintained attention to detail.

✨Tip Number 3

Showcase your communication skills by preparing thoughtful questions about the company culture and team dynamics. This will not only demonstrate your interest but also align with their value of teamwork.

✨Tip Number 4

Research Robertson Residential Group's guiding principles and think about how your personal values align with theirs. Be prepared to discuss this alignment in your interactions, as they value candidates who resonate with their mission.

We think you need these skills to ace Sales Administrator

Administrative Skills
Attention to Detail
Strong Communication Skills
Customer Service Orientation
Proficiency in MS Office Suite
Experience with Salesforce
Data Management
Report Generation
Time Management
Problem-Solving Skills
Ability to Work Under Pressure
Team Collaboration
Adaptability to New IT Systems
Professional Telephone Etiquette

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Administrator at Robertson Residential Group. Familiarise yourself with their values and how they prioritise customer service and community.

Tailor Your CV: Highlight your previous administration experience and any relevant skills that align with the job description. Emphasise your attention to detail, communication skills, and proficiency in MS Office software.

Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the company’s principles. Mention specific examples from your past experiences that demonstrate your ability to listen, take responsibility, and work as part of a team.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application shows professionalism and attention to detail, which are crucial for the role.

How to prepare for a job interview at Robertson Group

✨Showcase Your Administrative Skills

Make sure to highlight your previous administration experience during the interview. Be prepared to discuss specific tasks you've handled, such as producing reports or managing client communications, as these are crucial for the Sales Administrator role.

✨Demonstrate Attention to Detail

Since attention to detail is key in this position, consider sharing examples of how you've ensured accuracy in your work. This could include double-checking reports or managing data submissions, which will show that you understand the importance of precision.

✨Communicate Effectively

Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you handle enquiries from prospective clients or liaise with solicitors.

✨Embrace Teamwork

Robertson values collaboration, so be ready to discuss how you've worked effectively within a team. Share experiences where you contributed to group success or supported colleagues, as this aligns with their principle of being 'one team'.

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