Responsibility for the operational delivery of services. Deliver and monitor the Service Delivery Plans and KPIs. Establish, monitor, and supplement resource levels to comply with contract requirements. Facilitate the development of robust risk management processes and procedures including jeopardy management. Support the Continuous Improvement Programme and identify issues to drive forward contract development, including but not limited to, innovation, best practice and in line with Robertson processes. Encourage, coach, support and manage the effective performance of people and develop them to meet the contract requirements. Management of site budgets to ensure contract activity is completed to time and cost effective in line with scheduled KPIs. Conduct audits and workplace inspections on a regular, agreed schedule in line with the service delivery plan. Implement Robertson's integrated policies on Quality, SHEQ in conjunction with support teams and the client's requirements. Ensure defined H including but not limited to, hard and soft services, HR, SHE and procurement. Ensure all opportunities for organic growth are presented to line manager. Experience managing multi-disciplined/soft service FM teams. A pragmatic and methodical approach to problem solving. Ability to work on own initiative. Experience in subcontractor management. Ability to undertake a range of audits from quality, H
Facilities Manager in Northumberland employer: Robertson Group
At Robertson Facilities Management, we pride ourselves on being an exceptional employer, offering a supportive work culture that values collaboration and accountability. As an Administration and Finance Manager, you'll enjoy generous benefits such as 33 days of annual leave, a private pension, and access to a rewards platform, all while contributing to meaningful projects in a family-owned company dedicated to sustainability and community well-being. Join us in Redcar, where your skills will be nurtured, and your contributions will make a real difference.
