HR Advisor in Gateshead

Overview

People. Initiative. Pride. We see more than just service.

Location: Baltic Works, South Shore Road, Gateshead, NE8 3AE

Working hours: 20 to 25 hours per week, working pattern open to discussion

Contract: Fixed Term to 30th April 2027

Flexible working: Hybrid working available

Robertson Facilities Management (RFM) provides hard and soft FM services, grounds maintenance and energy services for single and multi-site locations throughout the UK. We work across sectors including education, healthcare, emergency services and commercial, assuring our customers of high-quality, best value and a sustainable approach. RFM has grown significantly since its inception in 1999, with a turnover of £181m for FY2025 and employs more than 1500 people. We are now on a growth trajectory, with ambitious plans to grow the business to £300m turnover by 2030.

Your new role

What you’ll do:

• As an HR Advisor with Robertson Facilities Management, you’ll work as part of a small, dedicated team to provide an efficient and friendly HR service to your relevant business area(s).
• Deliver an effective HR service to assigned business areas, supporting People Leaders to understand and implement policies and procedures in line with best practice in people management.
• Build effective working relationships with internal stakeholders.
• Liaise closely with business leaders and managers to monitor HR practices, ensure compliance, and provide professional advice and guidance.
• Support the delivery of projects aligned to the People Strategy and Plan to help move the HR agenda forward.
• Support the development and implementation of HR policies and processes, including, but not limited to, disciplinary and grievance, performance management, absence management, redundancy, TUPE and onboarding.
• Represent the HR department at relevant business meetings.
• Work in partnership with the L&D Advisor to ensure People Leaders receive appropriate support and guidance across all aspects of the RFM employee lifecycle.
• Provide effective employee relations case management across the region, supporting People Leaders with sensitive and confidential matters including attendance, performance management, grievance, disciplinary, restructures, redundancies and re-evaluation of posts, in line with policies, procedures and best practice.
• Manage maternity, paternity, adoption and flexible working requests for RFM business units.
• Support the wider RFM HR Team with TUPE programmes, including preparation, consultation and ensuring the relevant legislation is complied with, both at bid stage and throughout the process.
• Work with trade unions and contract partners as appropriate at all stages of the process.
• Advise on changes to employees’ terms and conditions, maintain People Platform records, and notify the relevant departments of any changes.
• Contribute to operational reports on topics such as employee engagement, sickness absence and turnover, analysing trends and highlighting improvement opportunities to the HR Business Partner and SLT.
• Ensure DBS/PVG checks are completed where required and that a database is maintained, outlining DBS/PVG numbers and expiry dates.
• Complete risk assessments where appropriate, escalating areas of risk accordingly.
• Advise managers on the correct DBS/PVG process and requirements, ensuring renewals are completed in a timely manner.
• Respond to requests for information from Bid Teams across Robertson Group companies.

Who we’re looking for:

• Previous experience in a HR advisory role is essential.
• HR Degree or equivalent.
• Member of the Chartered Institute of Personnel and Development, or willing to work towards membership.
• Planning/prioritising and time-management skills.
• Excellent communication and interpersonal skills.
• Excellent negotiating and mediation skills with the ability to cope under pressure.
• Full UK driving licence and willingness to travel.
• TUPE experience would be advantageous.

What's in it for me

In addition to the competitive annual salary, we offer a wide range of rewards and benefits including:

• Car allowance
• 33 days annual leave (pro rata to part time)
• Private Healthcare
• Private pension
• Life assurance
• Cycle to Work scheme
• Rewards platform for discounts with retailers, supermarkets, restaurants and more
• Annual flu vaccine
• Free Health & Wellbeing advice

When it comes to diversity and inclusion, we see things differently at Robertson. We’re a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That’s why we’re working to create a truly inclusive workplace where everyone can feel welcome, included, and where we can all be our authentic selves.