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- Tasks: Lead safety and quality standards while managing contracts and budgets for prestigious buildings.
- Company: Join Robertson Facilities Management, the UK's largest family-owned construction and support services business.
- Benefits: Enjoy competitive salary, company car, private healthcare, 33 days leave, and more perks.
- Why this job: Be part of a team making a positive impact on communities and the environment.
- Qualifications: Experience in FM/Hard Services, strong communication skills, and relevant qualifications required.
- Other info: Diversity and inclusion are key values; we welcome authentic selves.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Care. Initiative. Pride. We see more than just high standards.
Contract Manager
Location: Edinburgh
Working hours: 38.75 per week,
Benefits: Competitive annual salary, Company Car or allowance, private healthcare, and relocation package available.
Relationships. Results. Success. At Robertson Facilities Management, we see them our way. We’re professional enough to make every collaboration count. Driven enough to deliver the very best service to everyone we work with. Friendly enough to make sure any environment we manage is as enjoyable as it is safe. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services businesses. And as a Contract Manager, you’ll be part of a team that’s doing incredible things – for ourselves, for the partners we work with, and for a truly sustainable future.
Your new role
What you’ll do:
- Lead by example in culture of safety, opportunity, inclusiveness, and diversity
- Ensure Robertson Group safety and quality control standards are upheld
- Deliver technical engineering services through direct labour and supply chain partners for electrical, HVAC, building fabric and range of specialist services
- Full budgetary responsibility and associated cost base for Hard FM services
- Management of contract budget including monthly analysis of transactions and forecasting
- Management of capital asset planning to ensure assets are maintained in line with service standards
- Ensure compliance record keeping is maintained to a high standard to maintain compliance with statutory requirements and contract service standards such as SFG20
- Liaise with client Representatives regularly ensuring positive constructive relationships based on long term partnership.
- Practice effective risk management working with Commercial and Financial business partners to ensure Risk & Opportunities schedules are accurate and mitigation/management plans are implemented
- Monitor contract and team performance providing formal monthly reports to the client and RFM Operations Manager, confirming compliance with the requirements of the contract and identifying issues for discussion, future workload, risks and opportunities.
- Attendance at monthly Operational Meetings with the client to discuss performance
What you’ll need:
- Candidate will be an experienced manager with professional qualification FM / Hard Services
- Experience in CAFM systems to manage helpdesk tasks and reporting
- Strong people management and communication skills
- A strong technical focus with knowledge of Building Regulations
- Strong knowledge and understanding of SGF20 and best practice guidance for technical services
- Good analytical & problem-solving skills
- A methodical approach
- Ability to work on own initiative
- A recognised health and safety qualification eg. IOSH / NEBOSH / SMSTS
- Strong customer service skills are essential, together with a positive outlook and flexible, team working attitude
- Proficient in relevant computer programmes (Microsoft Word, Excel etc.)
The successful candidate will require a DBS/Disclosure Check before starting in the job.
Who we’re looking for:
Due to a new contract win, RFM are recruiting a Contract Manager, overseeing site operations, health, safety, wellbeing, and commercial & financial profitability of a cluster of prestigious buildings of historical and cultural significance throughout Edinburgh.
The successful candidate will be the technical contract lead for all Hard FM activities and hold / maintain positive colleague and customer relationships to deliver a positive, proactive, and progressive environment.
What\’s in it for me
Working the Robertson Way
Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means…
We listen
Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.
We are professional
Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.
We take responsibility
Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.
We are determined to succeed
Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.
We are one team
We work as one – in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson.
What’s in it for you?
In addition to the hourly rate, we offer a wide range of rewards and benefits:
- 33 days annual leave (pro rata for part time positions)
- Company car or car allowance
- Private Healthcare
- Private pension
- Life assurance
- Cycle to Work scheme
- Rewards platform for discounts with retailers, supermarkets, restaurants and more
- Annual flu vaccine
- Free Health & Wellbeing advice
When it comes to diversity and inclusion, we see things differently at Robertson. We’re a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That’s why we’re working to create a truly inclusive workplace where everyone can feel welcome, included, and where we can all be our authentic selves.
Apply now
If you’ve got what it takes to look at things differently, to find new perspectives, and to discover the extraordinary within the ordinary, we’d love to meet you.
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Contract Manager employer: Robertson Group
Contact Detail:
Robertson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager
✨Tip Number 1
Familiarise yourself with Robertson Facilities Management's core values and guiding principles. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs, particularly around safety, professionalism, and teamwork.
✨Tip Number 2
Research the specific Hard FM services that Robertson offers and be prepared to discuss how your experience aligns with their needs. Highlight any relevant projects you've managed that showcase your technical expertise and ability to maintain compliance with industry standards.
✨Tip Number 3
Network with current or former employees of Robertson Facilities Management on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 4
Prepare for potential interview questions by practising your responses to scenarios involving risk management and team performance monitoring. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
We think you need these skills to ace Contract Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management and contract management. Emphasise your leadership skills, technical knowledge, and any qualifications like IOSH or NEBOSH that align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Robertson Facilities Management's values and how you embody them. Mention specific examples from your past experiences that demonstrate your ability to lead teams and manage contracts effectively.
Highlight Relevant Skills: In your application, clearly outline your skills in budget management, risk assessment, and compliance record keeping. Use bullet points for clarity and ensure you relate these skills back to the responsibilities listed in the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Contract Manager role.
How to prepare for a job interview at Robertson Group
✨Understand the Company Culture
Before your interview, take some time to research Robertson Facilities Management's values and culture. They emphasise safety, inclusiveness, and teamwork, so be prepared to discuss how your own values align with theirs.
✨Showcase Your Technical Knowledge
As a Contract Manager, you'll need a strong technical focus. Be ready to talk about your experience with Hard FM services, CAFM systems, and relevant regulations like SFG20. Prepare examples that demonstrate your expertise in these areas.
✨Demonstrate Strong People Management Skills
Effective communication and people management are crucial for this role. Think of specific instances where you've successfully managed teams or built positive relationships with clients. Highlight your approach to fostering collaboration and inclusivity.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and risk management skills. Prepare to discuss how you've handled challenges in previous roles, particularly in relation to budget management and compliance with safety standards.
