Are you an experienced Social Housing rents professional with strong knowledge of the Rent Standard and annual rent-review process? Have you led a significant rent-setting exercise and managed a team responsible for complex rent and property data? Are you available for a 12-month maternity cover contract?
Robertson Bell is recruiting a Rent & Service Charge Operations Manager to join a major Social Housing organisation on a 12-month fixed-term contract. The immediate priority will be leading the organisation’s annual rent-review process, coordinating the data, calculations, controls and stakeholders required to ensure rents are accurately reviewed and implemented.
Key responsibilities will include:
- Leading and coordinating annual and in-year rent reviews.
- Ensuring rents are calculated and implemented in line with the Rent Standard and relevant legislation.
- Maintaining the accuracy and integrity of rent, property and customer-charge data.
- Overseeing key regulatory reporting, including the Statistical Data Return.
- Managing the processes and controls supporting rent and property administration.
- Leading and supporting an established team of rent and service charge colleagues.
- Working closely with Finance, Housing, Income and other operational teams to ensure key deadlines are met.
This is more heavily focused on rent setting and rent-review delivery than traditional service-charge accounting; service charge estimate-setting and reconciliations sit elsewhere within the wider team.
The role offers highly flexible working arrangements, and fully remote can be considered for a well-suited candidate. The successful candidate should ideally be able to start by late October / early November to allow for a meaningful handover ahead of the key January rent-review period.
To be considered, please meet these criteria:
- Strong Social Housing rent-setting or rent-review experience.
- Good technical knowledge of the Rent Standard and formula rents.
- Experience managing a significant operational process with multiple stakeholders and deadlines.
- Strong data-management and analytical skills.
- Previous team-management experience.
- SDR or wider regulatory-return experience would be highly advantageous.
Applications will be reviewed as they are received, so please apply ASAP if this opportunity is of interest.
Interim Rent and Service Charge Operations Manager in Birmingham employer: Robertson Bell Careers
Join a forward-thinking climate organisation that prioritises innovation and impact, offering a unique opportunity to lead finance in a fully remote setting. With a strong commitment to employee growth and a collaborative work culture, you'll be empowered to shape the future of finance while making a meaningful contribution to global climate action. Enjoy the flexibility of remote work alongside the chance to engage with major philanthropic funders, ensuring your role is both rewarding and influential.
