At a Glance
- Tasks: Deliver amazing customer service while preparing and serving fresh food items.
- Company: Join Robertshaw’s, a friendly and supportive workplace.
- Benefits: Enjoy free onsite parking and a contributory pension scheme.
- Other info: Flexible hours from Friday to Monday, perfect for students!
- Why this job: Be part of a team that values your hard work and achievements.
- Qualifications: Retail experience is a plus, but passion for quality food is key.
The predicted salary is between 9.9 - 12.1 £ per hour.
As a Deli Counter Assistant, your main responsibility is to deliver great customer service while preparing and serving a variety of fresh food items. You'll help maintain a clean, well-organised workspace and follow food safety standards to ensure quality and safety at all times.
Your key priorities and duties will be:
- Provide excellent customer service by engaging with and assisting customers in a friendly and professional manner
- Maintain strong product knowledge to effectively answer customer queries and offer recommendations
- Ensure proper stock rotation and adherence to food safety standards
- Operate meat slicing equipment (for employees aged 18 and over) following all safety procedures
- Assist with receiving, unpacking, and working stock and deliveries
- Accurately pack and label pies, curries, and other prepared food items for sale
- Preparing and serving drinks, including a variety of hot and cold beverages
- Processing payments using the till system, handling both cash and card transactions
- Assisting with the opening and closing procedures of the counter and shop as needed
- Housekeeping, making sure workstations and back of house areas are clean throughout the day
- Dealing with customer complaints in a professional manner, directing to a manager if needed
- Providing support in other areas of the business, as required by the management team
Qualifications:
- Previous experience in retail would be advantageous but not essential
- Strong attention to detail and the ability to follow instructions accurately
- Excellent organisational skills and the ability to work efficiently under pressure
- A passion for quality food and a commitment to maintaining high standards
- The ability to work excellently as part of a team with your colleagues
What we offer:
Here at Robertshaw’s we pride ourselves on having an excellent workforce and always want to make sure that staff morale is high and achievements and hard work doesn’t go unnoticed. We offer:
- Contributory pension scheme
- Free onsite parking
Additional Details - Friday to Monday, 28 hours per week
Deli Counter Assistant in Skipton employer: Robertshaw's Farm Shop
Robertshaw's Farm Shop offers a friendly and supportive work environment where employees can engage with customers and contribute to the smooth operation of the store. The company values teamwork and provides opportunities for staff to develop their skills in customer service and retail management. Employees can expect a dynamic workplace that prioritizes customer satisfaction and quality service.
StudySmarter Expert Advice🤫
We think this is how you could land Deli Counter Assistant in Skipton
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Robertshaw's Farm Shop, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Deli Counter Assistant in Skipton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Robertshaw's Farm Shop that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Robertshaw's Farm Shop will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Robertshaw's Farm Shop and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Robertshaw's Farm Shop
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Robertshaw's Farm Shop, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Robertshaw's Farm Shop!
