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For Companies At a Glance
- Tasks: Deliver exceptional customer service through problem-solving and effective communication.
- Company: Join a well-established recruitment agency focused on outstanding customer support.
- Benefits: Earn up to £29,000 with 25 days holiday, pension, and private medical insurance.
- Why this job: Be part of a team that values empathy and collaboration while making a real impact.
- Qualifications: Tech-savvy with strong communication skills and a passion for helping others.
- Other info: Enjoy real opportunities for growth in a supportive hybrid work environment.
The predicted salary is between 24000 - 32000 £ per year.
A recruitment agency is seeking a Customer Service Representative in Wrexham. This office-based role is hybrid, focusing on delivering exceptional service through efficient problem-solving and communication.
Candidates should be tech-savvy, empathetic, and able to work collaboratively.
The position offers a salary up to £29,000, with benefits including 25 days holiday, pension, and private medical insurance.
Join a well-established firm dedicated to outstanding customer support and enjoy real opportunities for growth.
Hybrid Customer Experience Specialist | Growth & Support in Wrexham employer: Roberts Webb Recruitment
Contact Detail:
Roberts Webb Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Experience Specialist | Growth & Support in Wrexham
✨Tip Number 1
Get to know the company before your interview! Research their values and customer service approach. This will help us tailor our answers to show how we fit into their culture.
✨Tip Number 2
Practice your problem-solving skills! Think of common customer issues and how you would resolve them. We want to demonstrate our tech-savviness and empathy during the interview.
✨Tip Number 3
Show off your communication skills! During the interview, be clear and concise. We need to convey our thoughts effectively, just like we would with customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that we’re genuinely interested in joining their team.
We think you need these skills to ace Hybrid Customer Experience Specialist | Growth & Support in Wrexham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any tech skills you have. We want to see how you've solved problems and communicated effectively in past roles, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your empathy and collaborative spirit. Tell us why you're excited about the role and how you can contribute to our mission of outstanding customer support.
Show Off Your Tech Savviness: Since this role requires being tech-savvy, mention any relevant tools or software you’ve used in previous jobs. We love candidates who can adapt quickly and leverage technology to enhance customer experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Roberts Webb Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the recruitment agency. Understand their values, mission, and the type of customer service they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved customer issues. Highlight your thought process and the steps you took to ensure a positive outcome. This will demonstrate your ability to think on your feet and deliver exceptional service.
✨Emphasise Your Tech Savviness
Since the role requires being tech-savvy, be ready to discuss any relevant tools or software you've used in previous roles. If you have experience with customer relationship management (CRM) systems or other tech solutions, make sure to mention them!
✨Practice Empathy in Your Responses
Customer experience is all about empathy. During the interview, use language that reflects your understanding of customer needs and feelings. Share stories that illustrate your ability to connect with customers and provide support, showing that you can truly relate to their situations.
