Sales Support Coordinator

Sales Support Coordinator – Hybrid role – Culture Focused Company – 12 months FTC initially

Working for a growing company with a fantastic culture, our client are seeking a Sales Support Coordinator to join the team on a full-time, 12 month basis. It\’s a busy role and would suit someone with excellent customer service and administration skills, who enjoys speaking with customers (businesses) and providing an efficient and friendly service.

About the role

• Title: Sales Support Coordinator
• Role: 12 months FTC initially
• Location: Stockport, hybrid
• Salary: up to £28,000 per annum
• Hours: Monday – Friday, 8.30am – 5.30pm
• Benefits:25 days holiday, bonus, pension, private healthcare, friendly team and good culture

Key responsibilities

• Managing a high volume of incoming enquires via the website, email and telephone.
• Making outbound calls to customers to acknowledge their request and build initial rapport.
• Managing the diaries of the Sales Team and booking in client visits at suitable times.
• Sending out confirmation emails to clients.
• Liaising with clients via email and telephone.
• Keeping accurate records on the CRM system.
• Supporting the wider team with ad hoc work as and when required.

Experience required

• You\’ll have fantastic customer service and administration experience.
• Highly organised and able to multi-task.
• Able to build a rapport on the telephone and provide an excellent and friendly service to all clients.
• Professional and able to remain calm under pressure.
• A keen eye for detail.
• Enjoys working in a busy and high volume role.
• Flexible to travel to other sites when required.

Roberts Webb Recruitment are acting as a Recruitment Agency in relation to this role.