At a Glance
- Tasks: Oversee office services, manage suppliers, and support your team to ensure a smooth operation.
- Company: Join a dynamic professional services environment in Manchester.
- Benefits: Enjoy generous leave, private healthcare, and wellbeing support.
- Other info: Flexible working with opportunities for growth and development.
- Why this job: Be the backbone of the office, making a real difference every day.
- Qualifications: Experience in office services and strong team management skills are essential.
The predicted salary is between 40500 - 49500 £ per year.
We are looking for an experienced and organised Office Services Supervisor to join a busy professional services environment in Manchester. This is a hands-on role for someone who enjoys keeping an office running smoothly, delivering a high standard of service and supporting a team to perform at its best. You’ll work closely with senior operations colleagues, suppliers, employees and visitors, while taking responsibility for the day-to-day delivery of office services.
About the role
- Location: Manchester, with flexibility to provide occasional cover at other UK office locations
- Role: Permanent, Mon - Fri
- Salary: Competitive, depending on experience
- Benefits: A comprehensive benefits package including generous annual leave, pension, private healthcare options, wellbeing support, enhanced family leave plus more!
Key responsibilities
- Oversee day-to-day office services: Ensure the workplace is clean, welcoming, well-stocked, safe and fully operational, including meeting rooms, kitchens, supplies and general facilities.
- Manage suppliers and contractors: Coordinate external providers, monitor service standards and help resolve any issues quickly and effectively.
- Lead and support the team: Allocate work, manage rotas and holidays, provide training and coaching, and contribute to performance reviews, objectives and ongoing development.
- Deliver excellent service: Act as a key point of contact for employees, clients and visitors, providing a professional and responsive service and supporting reception and front-of-house activities when required.
- Manage administration and compliance: Maintain accurate records, process invoices and orders, support office planning and moves, and ensure relevant health, safety and regulatory requirements are met.
- Support wider office operations: Assist with events and functions, mail and courier services, visitor management, switchboard cover and other operational requirements, escalating issues appropriately.
Key skills & qualifications
- Previous experience in office services, facilities or office operations, ideally within a professional or corporate environment.
- Proven supervisory or team management experience, with the ability to coach, support and develop colleagues.
- Strong organisation and prioritisation skills, with the ability to manage multiple tasks and respond effectively in a busy environment.
- Excellent communication and customer service skills, with confidence dealing with people at all levels, including clients, suppliers and senior stakeholders.
- Good IT and administrative skills, combined with strong attention to detail, a proactive approach and an awareness of health, safety and operational risk.
Office Supervisor in Manchester employer: Roberts Webb Recruitment
Our client is an exceptional employer, offering a flexible remote or hybrid working environment that prioritises work-life balance and employee well-being. With no billing targets, employees can focus on delivering high-quality legal services while benefiting from ongoing professional development and a collaborative culture that encourages open communication and teamwork. This role not only provides the opportunity to manage a diverse caseload but also supports personal growth in a supportive and innovative setting.
