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For Companies At a Glance
- Tasks: Lead a team managing front-of-house operations and ensure a welcoming environment.
- Company: Join a fantastic company in London known for its vibrant culture and dynamic work environment.
- Benefits: Enjoy competitive salary, 25 days holiday, pension, healthcare, and more perks.
- Why this job: Perfect for those who thrive in fast-paced settings and love engaging with people.
- Qualifications: Previous experience in events or front of house, excellent communication, and organisational skills required.
- Other info: Flexibility to work outside normal hours may be needed; references and DBS check required.
The predicted salary is between 28800 - 43200 £ per year.
Are you a dynamic, people-focused professional with strong receptionist and hosting experience looking to step into a supervisory role? Join a fantastic company in London and lead a team responsible for managing front-of-house operations, from greeting visitors to coordinating meetings and events. If you thrive in a fast-paced, varied environment and have strong organisational skills, this could be the perfect role for you!
About the Role
- Role: Permanent, Full Time
- Location: London Office
- Hours: Monday to Friday, 9 AM - 5 PM
- Salary: Competitive + benefits (25 days holiday, pension, healthcare, etc.)
Key Responsibilities:
- Lead and supervise a small team, ensuring smooth day-to-day front-of-house operations.
- Provide a warm welcome to visitors, handle initial queries, and offer hospitality as needed.
- Manage incoming calls, direct them appropriately, and maintain an organized reception inbox.
- Coordinate meetings, events, and conference calls, ensuring all catering, AV, and logistics are set up to perfection.
- Oversee the setup and upkeep of meeting rooms, ensuring they are clean, tidy, and well-presented.
- Support the hospitality team to ensure seamless catering operations.
- Manage visitor log, issue passes, and maintain safety protocols.
- Ensure compliance with fire safety regulations and act as Fire Marshal for client-facing areas.
What experience you'll need:
- Previous experience in a similar role - events and/or front of house.
- Excellent communication and telephony skills.
- Well-practised organisational skills including the ability to prioritise.
- Proficient listening skills.
- The ability to work as part of a team and provide direction to direct reports.
- The ability to work under their own initiative.
- Exceptional customer focus and care, with the flexibility, energy, and desire to understand the company culture.
- A calm and professional manner.
- Flexibility in approach and willingness to work outside of normal hours if business needs dictate.
Any successful offer will be subject to references and a DBS check.
Front of House Team Leader employer: Roberts Webb Recruitment
Contact Detail:
Roberts Webb Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Network with current or former employees of StudySmarter to gain insights into the company culture and expectations for the Front of House Team Leader role. This can help you tailor your approach and demonstrate your understanding of the company during interviews.
✨Tip Number 2
Familiarise yourself with common front-of-house challenges and solutions. Being able to discuss specific scenarios and how you would handle them can set you apart in interviews, showcasing your problem-solving skills and readiness for the role.
✨Tip Number 3
Prepare to highlight your leadership experience by thinking of examples where you've successfully managed a team or project. This will demonstrate your capability to lead and supervise effectively, which is crucial for the Front of House Team Leader position.
✨Tip Number 4
Showcase your organisational skills by discussing any tools or methods you use to stay organised in a fast-paced environment. This could include software, checklists, or time management techniques that ensure smooth operations, aligning with the job's requirements.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in front-of-house operations and supervisory roles. Use specific examples that demonstrate your organisational skills and ability to lead a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your people-focused approach. Mention how your previous experiences align with the responsibilities of the Front of House Team Leader role.
Highlight Key Skills: In your application, emphasise your communication skills, ability to manage multiple tasks, and customer service focus. These are crucial for the role and should be evident in your written application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Roberts Webb Recruitment
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll be expected to lead a small team. Be prepared to discuss your previous leadership experiences and how you motivated your team in past roles. Use specific examples to illustrate your ability to manage and inspire others.
✨Demonstrate Excellent Communication
Strong communication skills are crucial for this role. During the interview, practice clear and concise responses. Highlight your experience in handling queries and managing calls, as well as your ability to maintain a warm and welcoming atmosphere for visitors.
✨Emphasise Organisational Skills
The role requires exceptional organisational abilities. Be ready to share how you've successfully coordinated events or managed multiple tasks simultaneously in previous positions. Discuss any tools or methods you use to stay organised and ensure smooth operations.
✨Understand the Company Culture
Research the company and its values before the interview. Show that you understand their culture and how you can contribute to it. This will demonstrate your genuine interest in the role and help you connect with the interviewers on a personal level.
