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- Tasks: Manage your own caseload and negotiate fair claim settlements.
- Company: Join a growing claims team working with top UK motor insurers.
- Benefits: Enjoy 22 days off, pension, life assurance, and development opportunities.
- Why this job: Be part of a dynamic team that values customer service and compliance.
- Qualifications: No specific experience required; just a passion for helping others!
- Other info: Hybrid working available after settling into the role.
The predicted salary is between 18000 - 30000 £ per year.
Claims Handler Opportunity We are recruiting on behalf of our clients who have a growing claims team working with leading UK motor insurers. I am recruiting for a Motor Claims Handler to join their team on a permanent, full time basis. This role will see you manage your own caseload, ensuring fair and economical claim settlements while delivering excellent customer service. Responsibilities include negotiating liability and settlements, handling credit hire claims, and maintaining compliance with FCA regulations. About the role Title: Motor Claims Handler Position: Permanent, Full time Location: Liverpool, hybrid working available once established in role Salary: up to £25,000 Benefits: 22 days plus bank holidays or day in lieu, pension, life assurance scheme, development opportunities, plus more! Key Responsibilities * Assess policy coverage and make decisions on indemnity and liability. * Negotiate and settle claims, including total loss, property damage, and credit hire. * Recover claims outlay where appropriate and ensure accurate reserves. * Appoint and manage partner companies and maintain SLA compliance. * Communicate effectively with customers, third parties, and stakeholders. * Resolve complaints promptly and maintain accurate records. * Support team targets and contribute to process improvements. * Ensure compliance with FCA regulations and company policies. * Actively seek development opport…
Claims Handler employer: Roberts Webb Recruitment
Contact Detail:
Roberts Webb Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Familiarize yourself with the key responsibilities of a Motor Claims Handler. Understanding the nuances of negotiating liability and settlements will give you an edge during interviews.
✨Tip Number 2
Brush up on FCA regulations and compliance standards relevant to motor claims. Being knowledgeable in this area shows your commitment to maintaining industry standards.
✨Tip Number 3
Highlight any previous experience in customer service or claims handling during your conversations. Demonstrating your ability to resolve complaints and communicate effectively can set you apart.
✨Tip Number 4
Network with professionals in the insurance industry, especially those working in claims. Building connections can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Motor Claims Handler position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in claims handling or customer service. Use specific examples that demonstrate your ability to negotiate settlements and manage caseloads effectively.
Showcase Your Skills: Make sure to highlight skills that are crucial for this role, such as communication, negotiation, and compliance with regulations. Provide concrete examples of how you've used these skills in past roles.
Tailor Your Cover Letter: Write a personalized cover letter that addresses the specific requirements of the job. Mention why you are interested in working with leading UK motor insurers and how you can contribute to their claims team.
How to prepare for a job interview at Roberts Webb Recruitment
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of a Motor Claims Handler. Familiarize yourself with key terms like indemnity, liability, and credit hire claims, as these will likely come up during your interview.
✨Showcase Your Negotiation Skills
Since negotiating settlements is a crucial part of the job, prepare examples from your past experiences where you successfully negotiated outcomes. Highlight your ability to balance customer satisfaction with company policies.
✨Demonstrate Customer Service Excellence
Prepare to discuss how you handle customer interactions, especially in challenging situations. Share specific examples that showcase your communication skills and your commitment to resolving complaints effectively.
✨Familiarize Yourself with FCA Regulations
Understanding compliance is essential for this role. Brush up on FCA regulations related to claims handling and be ready to discuss how you would ensure adherence to these guidelines in your work.
