At a Glance
- Tasks: Plan and optimise school transport services for safe and efficient operations.
- Company: Join an award-winning coach operator with a friendly reputation.
- Benefits: 28 days annual leave, social events, and discounts on trips.
- Other info: Office-based role with opportunities for professional growth.
- Why this job: Make a real impact in transport planning while enjoying a supportive work environment.
- Qualifications: 3+ years in route planning, strong organisational and communication skills.
The predicted salary is between 31500 - 38500 £ per year.
Are you a Transport Planner looking for the next step in your career?
If you are a hardworking and well organised person, we have the perfect job for you!
We are searching for a Transport Planner to us at Passenger Travel Solutions, who are a part of Roberts Travel Group.
Who are we?
We are an award winning coach operator in Leicestershire, and we have spent our last 30 years of business building an unrivaled experience and a friendly and trustworthy reputation.
We have an extensive fleet of executive vehicles which helps us to service our programme of over 600 coach holidays, day trips and short breaks across the UK and Europe.
We also operate a wide range of Private Hire jobs for a variety of occasions and provide school transport to thousands of pupils.
The role will be based at the Roberts Travel Group HQ in Hugglescote, Leicestershire, you will be responsible for planning, coordinating, and optimising school transport services to ensure the safe, efficient, and reliable delivery of operations.
This role requires a highly organised, detail-oriented individual with strong problem-solving skills and the ability to adapt quickly to changing operational demands while maintaining a high standard of customer service.
What will the role entail?
Working as our Transport Planner, you can expect the following to be your main duties & responsibilities:
- Work alongside the Service Manager and Operations Team to review, plan and continuously improve school transport services.
- Monitor planned and emergency road closures, implementing route diversions and timetable amendments where required.
- Communicate service changes promptly to the Operations Team, transport operators, schools and customers.
- Maintain accurate and up-to-date transport information across company systems and the website.
- Administer school bus pass applications from initial enquiry through to allocation and distribution, ensuring compliance with GDPR and company policies.
- Allocate bus passes in accordance with vehicle capacities and operational requirements.
- Support the administration of the school transport system and provide general administrative assistance to the wider team.
- Respond professionally and efficiently to customer enquiries and complaints via telephone and email, ensuring a high standard of customer service.
- Produce and review recurring payment reports to ensure travel passes remain valid and customer accounts are up to date.
- Develop and maintain positive working relationships with schools, local authorities, stakeholders, transport operators and internal departments.
- Promote Passenger Travel Solutions through the company website, school open events and other marketing initiatives where appropriate.
- Contribute to the continuous improvement of planning processes, operational efficiency and customer experience.
- Undertake any other duties necessary with the responsibilities of the role.
- A little bit about you
Just a few things we’d love you to have as our new Transport Planner
- Minimum of three years' experience of route planning and transport scheduling within a passenger transport, logistics or scheduling role.
- Excellent organisational and time management skills with the ability to prioritise competing demands.
- Strong attention to detail and a high level of accuracy.
- Excellent communication skills, both written and verbal with the ability to influence stakeholders at all levels.
- Strong customer service skills with the ability to handle enquiries and complaints professionally.
- Good analytical and problem-solving abilities.
- Proficient in Microsoft Office applications and other transport or planning software.
- Good understanding of GDPR and the importance of handling confidential information appropriately.
- Collaborative team player with the ability to work independently whilst contributing effectively as part of a team.
- Ability to build positive working relationships across all departments.
- Knowledge of transport management or route planning software.
- Understanding of driver hours, transport legislation and operational compliance.
- Experience working with multiple stakeholders including schools and local authorities.
What’s in it for you?
- 37.5 hours per week
- 28 days annual leave (including bank holidays)
- Regular staff social events
- Modern offices with a friendly atmosphere
• Amazing discounts on our UK wide trips for family and friends!
- Office Based Role
- #J-18808-Ljbffr
Transport Planner employer: Roberts Travel Group
At Passenger Travel Solutions, part of the esteemed Roberts Travel Group, we pride ourselves on being an award-winning coach operator with a strong reputation built over 30 years. Our supportive work culture fosters collaboration and continuous improvement, offering our Transport Planner not only a competitive salary but also 28 days of annual leave, regular social events, and fantastic discounts on trips for family and friends. Join us in Hugglescote, Leicestershire, where your skills will contribute to the safe and efficient delivery of transport services while enjoying ample opportunities for professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Planner
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Roberts Travel Group.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Roberts Travel Group. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Transport Planner
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Roberts Travel Group, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Roberts Travel Group and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Roberts Travel Group. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Roberts Travel Group
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Roberts Travel Group.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Roberts Travel Group.
