Job Description
Robert Walters is working in partnership with a leading technology services business. They are market leaders in providing bespoke services and solutions within specialist sectors across the UK.
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Due to continued growth, they are keen to appoint an experienced Head of IT to be based out of the West Midlands offices on a hybrid basis, paying a salary range of £90,000 to £110,000 plus bonus and benefits.
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Head of IT: Duties
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- IT Strategy & Leadership: Develop and execute IT strategy aligned with business goals; provide leadership for cloud services, infrastructure, and security initiatives.
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- Team Management: Lead and mentor technical teams, including service desk staff; ensure effective handling of incidents and tickets.
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- Corporate IT Operations: Oversee day-to-day IT operations, manage budgets, and ensure system performance and scalability.
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- Incident Management: Act as Incident Manager during disruptions; establish processes for response, resolution tracking, and root cause analysis.
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- IT Security: Implement robust security policies (ISO27001), monitor cybersecurity risks, and ensure GDPR compliance.
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- Networking & Infrastructure: Manage network design, implementation, and maintenance; optimize cloud services (Azure preferred) and hybrid infrastructure.
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- Vendor Management: Negotiate contracts with vendors and third-party providers; monitor performance against SLAs.
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- Development & Applications (Desirable): Collaborate on SaaS applications or internal software projects to support business needs.
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Head of IT: Experience
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- Proven experience in a Microsoft 365-centric environment (Exchange Online, SharePoint Online, Teams).
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- Strong knowledge of networking protocols, cloud services (Azure preferred), and infrastructure management.
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- Demonstrated ability to lead technical teams effectively in high-pressure environments.
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- In-depth understanding of IT security operations (ISO27001) and GDPR compliance.
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- Track record in incident management using ticketing systems (e.g., ServiceNow).
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- Experience managing vendor relationships and negotiating contracts.
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- Familiarity with SaaS applications or development processes (desirable).
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For further information, please apply with an updated CV for more information and reach out to Ajay Hayre on ajay.hayre@robertwalters or
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Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Head of IT in Wolverhampton employer: Robert Walters
Join a leading organisation in the UK property and infrastructure sector as a Legal Director - Construction and Development, where you will be part of a dynamic team that values collaboration and innovation. With a hybrid working model, competitive salary, and opportunities for professional growth, this role offers a unique chance to influence major projects while enjoying a supportive work culture that prioritises employee well-being and development. Located in Cheshire, you will benefit from a vibrant community and access to a wealth of resources in the construction and development field.
