Customer Service Advisor
Salary: £28,750 + a wide variety of amazing benefits
Location: Altrincham (Hybrid working available after probation)
Hours: Monday to Friday, regular business hours
Join a company that puts people first - both customers and employees.
Are you passionate about delivering outstanding customer service? Do you thrive in a supportive, energetic environment where your development is a priority? If so, we'd love to hear from you!
We're looking for enthusiastic and personable Customer Service Advisors to become a valued part of the growing team. At the core, they believe in motivating, recognising, and progressing their people - and they're proud of the fun, engaging culture they've built along the way.
What you'll be doing:
- Building lasting relationships with customers and contractors, delivering top-tier service every time
- Resolving queries and complaints with professionalism and empathy
- Communicating clearly and confidently via phone and email
- Representing and promoting our company values in everything you do
What we're looking for:
- Previous experience in customer service - ideally in a phone-based role
- A positive, proactive approach and a genuine desire to help others
- Confidence, resilience, and the ability to handle challenging conversations calmly
- Strong communication skills and a team-player mindset
What you'll get in return:
- Competitive salary of £28,750
- Hybrid working after probation (flexibility that fits your life)
- A vibrant, people-focused workplace with real opportunities to grow
- A fantastic range of benefits to support your wellbeing and success
Ready to take the next step in your career?
Apply now and discover how rewarding a truly people-first workplace can be.
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
