At a Glance
- Tasks: Guide clients through seamless payroll transitions with expert support and care.
- Company: Forward-thinking organisation based in Manchester, focused on client success.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Join a dynamic team where your contributions truly matter.
- Why this job: Make a real difference by helping clients navigate their payroll journey smoothly.
- Qualifications: Strong communication skills and a knack for customer service.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen for a Payroll Onboarding Consultant to join a forward-thinking organisation in Manchester, where your expertise will ensure that clients experience a seamless transition to a new payroll system.
In this pivotal role, you will be the dedicated point of contact for customers embarking on their payroll journey, guiding them through every step with care and professionalism As a Payroll Onboarding Consultant based in Manchester, you will play an integral role in welcoming new clients onto the payroll platform.
Your day-to-day activities will involve orchestrating smooth transitions from previous providers by planning each onboarding project with precision.
You will serve as the primary liaison for clients-answering queries, providing updates, and ensuring they feel supported at every stage.
Speciufic duties include: Plan and execute customer onboarding projects for payroll services efficiently, ensuring all milestones are met within agreed timelines.
Act as the main point of contact for clients during their transition period, delivering exceptional customer service and building positive relationships.
Balance all payroll onboarding data accurately by reviewing static data, cumulative year-to-date balances, and comparing previous payment submissions.
Clearly explain the onboarding process to customers through regular project sessions and timely update meeti...
