Job Description
Receptionist
Location: Manchester
Role Type: Permanent
Work Setup: Onsite - 5 days in the office
Who We Are
Vanguard is one of the world's leading investment firms, dedicated to helping clients achieve lasting financial success. Established in 1975, its unique ownership structure-where funds own the company and investors own the funds-ensures all efforts are focused on client outcomes. Known for integrity, innovation, and low-cost investing, fosters an inclusive and collaborative culture that empowers employees to make a meaningful impact globally.
What You'll Do
- Deliver a professional, welcoming reception experience for all visitors.
- Manage visitor arrivals, departures and host notifications in line with security, health and safety, and GDPR requirements.
- Maintain reception areas, meeting rooms and visitor spaces to a high standard.
- Manage switchboard calls, enquiries, reception inboxes, post and office calendars.
- Coordinate meeting bookings, refreshments and room requirements with Facilities, IT and Catering.
- Provide administrative and event support, including onboarding, leadership visits and employee engagement activities.
- Collaborate across teams, provide reception cover and improve processes to maintain excellent service standards.
What You Bring
- Previous experience in reception or front-of-house.
- Excellent interpersonal, communication and customer service skills.
- Strong organisational abilities with excellent attention to detail.
- Ability to prioritise effectively in a fast-paced environment.
- Proficiency in Microsoft Outlook, Teams, Word and Excel.
- Professional, approachable and discreet, with sound judgement.
- Adaptable and collaborative, with experience coordinating offices, meetings, visitors or events.
What's Next
If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more.
We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you.
This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Receptionist in Manchester employer: Robert Walters
As an EMEA Learning Architect at our company, you will thrive in a dynamic and inclusive work culture that prioritises employee growth and development. We offer comprehensive training programmes, flexible working arrangements, and a collaborative environment that encourages innovation and creativity. Located in a vibrant city, our office provides unique networking opportunities and access to industry leaders, making it an excellent place for professionals seeking meaningful and rewarding careers.
