Job Description
Process Improvement Analyst
Location: Manchester
Role Type: Permanent
Work Setup: Hybrid - 3 days in the office (Tuesday to Thursday)
Who We Are
Vanguard is one of the world's leading investment firms, dedicated to helping clients achieve lasting financial success. Established in 1975, its unique ownership structure-where funds own the company and investors own the funds-ensures all efforts are focused on client outcomes. Known for integrity, innovation, and low-cost investing, fosters an inclusive and collaborative culture that empowers employees to make a meaningful impact globally.
What You'll Do
- Apply process improvement and design methodologies to analyse, redesign and optimise business processes, improving quality, efficiency, productivity and customer satisfaction.
- Collect and analyse process improvement data, using key metrics to measure outcomes and identify further opportunities for enhancement.
- Support process improvement initiatives from inception through implementation, defining scope and requirements, establishing timelines and ensuring deliverables are completed on schedule.
- Develop and maintain process documentation, including business requirements, functional specifications, process maps and gap/problem analyses.
- Build and maintain effective working relationships with internal clients and key stakeholders to support successful process improvements.
- Develop and support training and change management materials and activities to facilitate the implementation and adoption of new processes and procedures.
- Coordinate project follow-ups and quality assurance activities, ensuring improvements are sustained and compliance with regulated and monitored processes is maintained.
What You Bring
- 3-5 years' experience in process improvement, business analysis or data analysis.
- Proven experience in process improvement, business process optimisation and continuous improvement.
- Strong process mapping skills, with experience using Lean or Six Sigma methodologies desirable.
- Strong analytical skills, with experience analysing data and using Microsoft Excel/MS Office.
- Experience delivering and implementing business transformation, process change or change initiatives.
- Financial services experience is desirable, with strong attention to detail and the ability to learn quickly.
What's Next
If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more.
We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you.
This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Process Improvement Analyst in Manchester employer: Robert Walters
As an EMEA Learning Architect at our company, you will thrive in a dynamic and inclusive work culture that prioritises employee growth and development. We offer comprehensive training programmes, flexible working arrangements, and a collaborative environment that encourages innovation and creativity. Located in a vibrant city, our office provides unique networking opportunities and access to industry leaders, making it an excellent place for professionals seeking meaningful and rewarding careers.
