At a Glance
- Tasks: Chase outstanding debts and build strong customer relationships through proactive communication.
- Company: Established organisation in Bedford embracing AI and automation.
- Benefits: £35,000 salary plus commission, hybrid working, 25 days holiday, and study support.
- Other info: Great opportunity for career growth in a dynamic environment.
- Why this job: Join a forward-thinking team and make an impact with innovative processes.
- Qualifications: Experience in credit control, confident communicator, and tech-savvy.
The predicted salary is between 27450 - 33550 £ per year.
Credit Controller
Location:
Bedford, Bedfordshire Robert Walters is partnering with an established organisation based in Bedford, Bedfordshire, who are looking to recruit a Credit Controller to join their finance team.
This is an exciting opportunity for someone who enjoys the customer-facing side of credit control, as the role will be heavily focused on telephone-based debt collection, building customer relationships and driving timely payments.
The business is keen to embrace AI and automation, with a focus on streamlining processes and reducing manual administration.
They're looking for someone who is tech-savvy, proactive and interested in finding smarter ways of working.
Experience with Sage Intacct or similar accounting systems would be beneficial.
Key responsibilities: Proactively contact customers by phone and email to chase outstanding debt.
Build strong customer relationships and resolve payment queries.
Reduce debtor days and overdue balances.
Agree payment plans and follow up on commitments.
Monitor customer accounts, credit limits and potential risks.
Liaise with internal teams, insurers and solicitors where required.
Identify opportunities to improve processes through automation and more efficient ways of working.
About you: Previous experience in credit control or accounts receivable.
Confident communicator who enjoys speaking with customers and negotiating payments.
Proactive, organised and commercially minded.
Tech-savvy, with an interest in AI, automation and process improvement.
Experience with Excel and accounting systems such as Sage Intacct or similar.
Able to work independently and take ownership of customer accounts.
What's on offer? £35,000 salary plus commission.
Hybrid working: 3 days in the office and 2 days from home.
Permanent 25 days' holiday plus bank holidays.
Study support and professional development.
If you're looking for your next opportunity in credit control and would like to join a business embracing new technology and smarter ways of working, then please send your CV to
to find out more.
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
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Credit Controller in Luton employer: Robert Walters
As an EMEA Learning Architect at our company, you will thrive in a dynamic and inclusive work culture that prioritises employee growth and development. We offer comprehensive training programmes, flexible working arrangements, and a collaborative environment that encourages innovation and creativity. Located in a vibrant city, our office provides unique networking opportunities and access to industry leaders, making it an excellent place for professionals seeking meaningful and rewarding careers.
