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For Companies At a Glance
- Tasks: Drive service design and ensure compliance while collaborating with diverse teams.
- Company: Join Robert Walters, a global leader in talent solutions.
- Benefits: Permanent employment, ongoing training, and remote work flexibility.
- Why this job: Make an impact by delivering top-tier services to blue chip clients.
- Qualifications: Experience in IT service design and strong stakeholder management skills.
- Other info: Inclusive recruitment process with support available for all candidates.
The predicted salary is between 36000 - 60000 £ per year.
Location: UK
Contract: Consultant
Work Setup: Remote
Who We Are
We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds.
The Role
We have an exciting new opportunity for a Service Architect to join Robert Walters as a Consultant. As a consultant, you will benefit from permanent employment with Robert Walters and will be deployed on an assignment within our clients' organisations, in return we will provide you with the opportunity to develop your skills with ongoing training and professional support. This role offers an exciting opportunity to join a global business, providing top-tier service to our blue chip clients.
What you'll do
- Own and drive service design tasks to completion, ensuring all readiness evidence is collected for audits.
- Design, document, and maintain end-to-end service architecture, including integrations, dependencies, and operating models.
- Coordinate technical, operational, and supplier readiness, including SLAs, support models, contracts, and cost elements.
- Ensure compliance with regulatory, security, and data protection requirements while supporting risk identification and mitigation.
- Collaborate with stakeholders across IT, operations, and business teams to deliver services efficiently and support continuous improvement.
What you bring
- Proven experience in IT service design, delivery, or transition roles within complex environments.
- Strong stakeholder management and collaboration skills across technical, operational, and business teams.
- Familiarity with IT frameworks and standards such as ITIL, COBIT, NIST, and ISO.
- Skilled in producing service documentation, operating models, SLAs, and supporting governance and compliance.
- Excellent organizational, communication, and problem-solving abilities, with the capacity to work independently and at all levels, including CXO.
What's Next
If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us to discuss how we can support you.
Service Architect in London employer: Robert Walters
Contact Detail:
Robert Walters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Architect in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Service Architect role.
✨Tip Number 2
Prepare for those interviews! Research the company and its clients, and brush up on your IT service design knowledge. We want you to walk in feeling confident and ready to showcase your skills.
✨Tip Number 3
Showcase your experience! Bring examples of your past work in service architecture to the table. We love seeing how you’ve tackled challenges and delivered results in complex environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. We’re excited to see what you bring to the table!
We think you need these skills to ace Service Architect in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Architect role. Highlight your experience in IT service design and delivery, and don’t forget to mention any relevant frameworks like ITIL or COBIT that you’re familiar with.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of your stakeholder management skills and how you've successfully collaborated across teams.
Showcase Your Problem-Solving Skills: In your application, be sure to highlight your problem-solving abilities. Give examples of challenges you've faced in previous roles and how you tackled them, especially in complex environments.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Robert Walters
✨Know Your Service Architecture
Make sure you brush up on your knowledge of service architecture principles. Be ready to discuss how you've designed and maintained end-to-end service architectures in the past, including any integrations and dependencies you've managed.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your experience in collaborating with various stakeholders. Think about times when you successfully coordinated between technical, operational, and business teams to deliver services efficiently.
✨Familiarise Yourself with IT Frameworks
Since familiarity with frameworks like ITIL, COBIT, and ISO is crucial, make sure you can speak confidently about how you've applied these standards in your previous roles. This will show your understanding of compliance and governance.
✨Demonstrate Problem-Solving Abilities
Be ready to tackle hypothetical scenarios during the interview. Think through how you would approach risk identification and mitigation in a complex environment, showcasing your excellent problem-solving skills.
