Job Description
A strong opportunity for experienced Trading Application Support experts to join a fast-paced, globally connected FO technology environment.
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These roles sit within a global OMS/EMS support team, providing critical L1/L2 support across international trading markets. You'll work closely with front-office trading desks, brokers, exchanges and infrastructure teams, supporting High/Low Touch Cash Equities, Swaps and F&O.
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What you'll do:
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- Provide L1/L2 support for OMS/EMS and electronic trading applications.
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- Support daily trading activity across Cash Equities, Swaps and F&O.
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- Monitor application health, connectivity and trading/order flow.
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- Troubleshoot production issues affecting traders, clients, brokers and exchanges.
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- Work with infrastructure and network teams to establish and troubleshoot exchange and broker connectivity.
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- Coordinate with global Application Support teams across Pune, the US and Australia.
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- Manage incidents, perform root cause analysis and contribute to post-incident reviews.
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- Maintain operational procedures, support documentation and knowledge repositories.
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- Identify opportunities for automation and continuous service improvement.
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What you'll bring:
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- Strong experience supporting OMS/EMS or Electronic Trading applications.
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- Previous experience within an Investment Banking, Brokerage or Capital Markets environment.
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- Good understanding of electronic order flow and trading workflows.
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- Experience with FIX connectivity, broker connectivity and/or exchange connectivity.
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- Knowledge of Cash Equities and ideally exposure to Swaps and/or Futures & Options.
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- Strong production troubleshooting and incident management experience.
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- Comfortable interacting directly with traders and other front-office stakeholders.
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- Able to work effectively within a global, follow-the-sun support environment.
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Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Senior Manager/ Lead - Trading Application Support OMS/EMS in London employer: Robert Walters
Join a leading organisation in the UK property and infrastructure sector as a Legal Director - Construction and Development, where you will be part of a dynamic team that values collaboration and innovation. With a hybrid working model, competitive salary, and opportunities for professional growth, this role offers a unique chance to influence major projects while enjoying a supportive work culture that prioritises employee well-being and development. Located in Cheshire, you will benefit from a vibrant community and access to a wealth of resources in the construction and development field.
