At a Glance
- Tasks: Support and improve the Quality Management System while ensuring compliance with industry standards.
- Company: Join a leading company in healthcare and pharmaceuticals focused on quality and compliance.
- Benefits: Enjoy 25 days annual leave, pension scheme, life assurance, and employee discounts.
- Other info: Opportunity for career growth and development in a supportive team.
- Why this job: Make a real impact on quality assurance and compliance in a dynamic environment.
- Qualifications: Detail-oriented with strong communication skills; experience in quality administration is a plus.
The predicted salary is between 35000 - 40000 £ per year.
You will support the Quality function in maintaining and improving the Quality Management System (QMS), ensuring ongoing compliance with GDP standards, ISO requirements, and client expectations. This is a key role focused on driving quality administration efficiency, supporting audits, and promoting a strong compliance culture across internal teams and suppliers.
Location: East Midlands (occasional travel to Birmingham)
Working Hours: 40 hours per week, Monday to Friday
The Role
- Provide QA support to internal departments to ensure activities are carried out in line with GDP standards and company procedures.
- Offer guidance and advice to operational teams to support compliance and best practice.
- Manage and maintain change controls, deviations, and CAPA records, ensuring timely completion and effectiveness.
- Support the scheduling and coordination of supplier audits, internal audits, and annual reviews.
- Collate and analyse data for reports, investigations, KPIs, and quality metrics.
- Assist in the self-inspection audit programme and support QA management activities.
- Prepare documentation and support client audits and regulatory inspections, ensuring audit readiness.
- Support supplier management activities, including verification, audit actions, and performance monitoring.
- Contribute to the ongoing development and compliance of the QMS in line with GDP, ISO 9001, and ISO 13485.
- Build strong working relationships with internal and external stakeholders to support QMS activities and compliance initiatives.
- Support client onboarding processes, including validation, SAP testing, and process walkthroughs.
- Assist with global quality reporting, including KPI submission to the wider QA function.
- Support product quality, complaints, and investigation processes.
- Review inbound documentation, returns paperwork, and temperature monitoring data, ensuring compliance with ALCOA principles and archiving standards.
About You
You will be highly organised, detail-oriented, and comfortable managing a varied workload. Strong communication skills are essential, along with the ability to build relationships across different levels of the business. You will ideally have experience in:
- Quality administration, including document control, mailbox management, and audit scheduling.
- Supporting QMS activities such as investigations, CAPAs, change controls, and audit readiness.
- Working with GDP standards, ISO 9001, and ISO 13485 (or similar regulated environments).
- Using systems such as SAP, electronic QMS platforms, and temperature monitoring tools.
- Microsoft Office applications (Excel, Word, Visio, etc.).
- Previous experience in healthcare, pharmaceuticals, or medical devices is advantageous but not essential.
What's on Offer
- 25 days annual leave plus 8 bank holidays, with the option to purchase up to 5 additional days.
- Pension scheme.
- Life assurance (4x salary).
- Employee Assistance Programme.
- Employee discount scheme.
Quality Officer in London employer: Robert Walters
As a Quality Officer in the East Midlands, you will join a dynamic team dedicated to maintaining high standards of quality and compliance within a supportive work environment. Our company fosters a culture of continuous improvement, offering robust employee growth opportunities and a comprehensive benefits package, including generous annual leave and a pension scheme. With a focus on collaboration and professional development, we ensure that our employees are well-equipped to thrive in their roles while contributing to meaningful projects.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Officer in London
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Robert Walters looking for candidates who are engaged and informed.
We think you need these skills to ace Quality Officer in London
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Robert Walters. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Robert Walters
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Robert Walters’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
