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For Companies At a Glance
- Tasks: Perform complex pension calculations and support client relationships in a dynamic team.
- Company: Aptia, a pioneering force in employee benefits and pensions administration.
- Benefits: Hybrid work model, learning opportunities, and a commitment to your career growth.
- Why this job: Join a mission-driven company making a real difference in people's lives.
- Qualifications: Experience in client communication and complex pension calculations required.
- Other info: Inclusive environment with strong focus on personal development and career paths.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Direct Recruiter – RWO Global Sourcing (EMEA)
Senior DB Pensions Administrator
Location : Liverpool – Hybrid 2-3 days in the office
Hours : 37.5
About Aptia
Aptia is a new force in the employee benefits and pensions administration services, on a mission to change the world of administration for the better. In an underserved market, with huge potential for growth, Aptia serves 1,100 clients in the US and UK markets and will be supported by shared services in India and Portugal – helping more than seven million people live healthier and happier lives. And we are expanding. Aptia Group is not only fuelled by our investors\’ backing but also by our commitment to foster the growth and success of our people. At Aptia, we\’re investing heavily in learning and development, paving unique career paths for our colleagues.
Role Summary
To perform complex pension calculations to a high standard in a team environment.
This role supports client relationships in terms of budgeting and process improvement and will also peer review complex tasks and coach junior colleagues in this area.
Main Responsibilities
- Communicating with clients and scheme members on complex queries when required via letter, email, and telephone.
- Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules.
- Performing complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events.
- Perform checking activity as required to support team members, and use MI reporting to monitor progress for member, client and scheme event work.
- Ensuring errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales.
- Monitoring project income and work with your Manager to ensure client projects are delivered on plan and to budget.
- Identifying opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified and costs calculated and confirmed.
- Keep abreast of technical developments, procedural and legislative changes, able to discuss and act upon the implications.
Required Experience and Technical Knowledge
- Experience liaising with clients and trustees
- Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy.
- Strong knowledge of member calculation processes, scheme knowledge, scheme types and governing legislation issues.
- In-depth knowledge of UK pensions legislation.
Required Skills and Behaviours
- Good communication skills, both written and verbal.
- Strong analytical and problem-solving skills.
- Able to analyse and improve processes.
Inclusion and Accessibility
We are committed to creating an inclusive recruitment experience. If you have a disability or long-term health condition and require adjustments to the recruitment process, our Adjustment Concierge Service is here to support you. Please reach out to us at to discuss further.
This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Job Details
- Seniority level: Mid-Senior level
- Employment type: Contract
- Job function: Administrative
- Industries: Administrative and Support Services
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DB Senior Pension Administrators employer: Robert Walters
Contact Detail:
Robert Walters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DB Senior Pension Administrators
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions related to DB pensions administration. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and skills. The more prepared you are, the more confident you'll feel!
✨Tip Number 3
Showcase your expertise! Bring along examples of complex pension calculations you've performed or processes you've improved. We want to see how you can add value to Aptia, so make sure to highlight your achievements during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to join us in making a difference in the pensions world.
We think you need these skills to ace DB Senior Pension Administrators
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of DB Senior Pension Administrator. Highlight your experience with complex pension calculations and client communication, as these are key aspects of the job.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for Aptia. Share specific examples of how you've handled complex queries or improved processes in previous roles to show off your skills.
Showcase Your Knowledge: Demonstrate your understanding of UK pensions legislation and member calculation processes in your application. This will help us see that you’re not just qualified, but also passionate about the field.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Robert Walters
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of UK pensions legislation and member calculation processes. Being able to discuss these topics confidently will show that you're not just familiar with the basics, but that you truly understand the complexities involved.
✨Practice Your Communication Skills
Since this role involves liaising with clients and scheme members, practice articulating complex pension queries clearly and concisely. You might want to role-play common scenarios with a friend or family member to get comfortable with the language and tone you'll need.
✨Showcase Your Analytical Skills
Be prepared to discuss examples where you've analysed and improved processes in previous roles. Think of specific instances where your problem-solving skills made a difference, as this will demonstrate your ability to contribute to Aptia's mission of enhancing administration services.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, ongoing projects, and how they measure success in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.