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For Companies At a Glance
- Tasks: Support clients with personal tax returns and handle queries professionally.
- Company: Join Robert Walters, a supportive team in Altrincham focused on growth and wellbeing.
- Benefits: Enjoy fast track progression opportunities and a friendly work culture.
- Why this job: Make a difference while developing your skills in finance and client support.
- Qualifications: Customer service experience and excellent communication skills are essential.
- Other info: This is an entry-level, full-time role with a focus on collaboration.
The predicted salary is between 28800 - 43200 £ per year.
We're on the lookout for a Compliance Assistant to join a friendly Altrincham-based team. If you've got an eye for detail, a knack for explaining complex topics simply, and a passion for helping people navigate personal tax, this role could be your perfect fit.
What you'll do:
- Support clients with personal tax returns - think employment income, retirement, and residency.
- Handle queries with clarity, care, and professionalism.
- Work closely with internal teams to gather accurate info and ensure smooth processes.
- Keep shared inboxes tidy and responses prompt.
- Suggest smart ways to improve how we do things.
What you'll bring:
- A background within customer service who has a keen interest progressing within finance.
- Excellent communication and client-care skills.
- Organised, detail-oriented, and confident with digital tools.
- Previous experience in telephone based customer service.
Supportive culture where growth and wellbeing matter. Fast track progression opportunities. Ready to make a difference with a team that values you?
Compliance assistant employer: Robert Walters
Contact Detail:
Robert Walters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance assistant
✨Tip Number 1
Familiarise yourself with personal tax topics such as employment income and residency. This knowledge will not only help you in the role but also impress during any discussions with the hiring team.
✨Tip Number 2
Showcase your customer service experience by preparing examples of how you've handled client queries effectively. Highlighting your ability to communicate complex information clearly will set you apart.
✨Tip Number 3
Demonstrate your organisational skills by discussing how you manage tasks and maintain tidy shared inboxes. Being detail-oriented is crucial for this role, so be ready to share specific strategies you've used.
✨Tip Number 4
Research Robert Walters' company culture and values. Understanding their supportive environment and fast-track progression opportunities will allow you to align your answers with what they are looking for in a candidate.
We think you need these skills to ace Compliance assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Compliance Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Emphasise any previous customer service experience, especially in finance or compliance. Use specific examples to demonstrate your attention to detail and ability to communicate complex topics clearly.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for helping clients navigate personal tax issues. Mention your organisational skills and how you can contribute to improving processes within the team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Compliance Assistant role.
How to prepare for a job interview at Robert Walters
✨Show Your Attention to Detail
As a Compliance Assistant, attention to detail is crucial. Be prepared to discuss examples from your past experiences where your meticulous nature helped avoid errors or improved processes.
✨Demonstrate Your Communication Skills
Since the role involves explaining complex topics simply, practice articulating your thoughts clearly. You might be asked to explain a personal tax concept during the interview, so brush up on your knowledge and practice how you would convey it.
✨Highlight Your Customer Service Experience
The job requires excellent client-care skills. Share specific instances where you successfully handled customer queries or resolved issues, showcasing your ability to maintain professionalism and clarity.
✨Be Ready to Suggest Improvements
The company values innovative ideas for improving processes. Think of a few suggestions you could bring to the table and be ready to discuss them. This shows initiative and a proactive mindset, which are highly valued in this role.
