At a Glance
- Tasks: Engage with clients and manage collateral statements while resolving queries.
- Company: Join JP Morgan, a leading financial services firm with a strong reputation.
- Benefits: Hybrid work model, competitive pay, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on learning and development.
- Why this job: Make an impact in risk management while building valuable client relationships.
- Qualifications: Client services experience preferred; recent graduates with strong communication skills welcome.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a Client Services Analyst to join JP Morgan's Collateral Services team on an initial 6 months contract in Bournemouth. Ideally you will have client services experience within a financial services environment, but we will also consider recent graduates who have excellent communication skills, are hardworking, keen to learn and confident at building strong relationships.
As a Client Services Analyst, you will play a crucial role in mitigating counterparty risk. You will monitor and collect collateral for the trading businesses, make independent decisions, and build relationships with the priority buy-side clients and internal partners. This role offers the opportunity to work in a controlled environment, where your judgment and decision-making skills will be highly valued.
Job responsibilities:
- Engages with clients to manage collateral statements and coordinate calls for standard and non-standard agreements.
- Handles incoming collateral calls, comparing them to JP Morgan's exposure.
- Agrees on the amount and type of collateral to be moved, i.e. Cash or securities; addresses counterparty fails.
- Provides timely resolution of incoming queries regarding a client's portfolio, escalation of issues, reconciliation and dispute resolution.
Client Services Analyst employer: Robert Walters
JP Morgan is an exceptional employer, offering a dynamic work culture in the heart of Bournemouth, where collaboration and innovation thrive. With a strong focus on employee growth, you will have access to extensive training and development opportunities, alongside the unique advantage of a hybrid working model that promotes work-life balance. Join us to be part of a prestigious financial institution that values your contributions and supports your career aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector, especially those who might know someone at JP Morgan. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by researching JP Morgan's Collateral Services team. Understand their role in mitigating counterparty risk and think of examples from your experience that showcase your communication skills and ability to build relationships.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and genuine, so rehearse with a friend or in front of a mirror to get comfortable with your delivery.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it’s a great way to reiterate your interest in joining the JP Morgan team.
We think you need these skills to ace Client Services Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Client Services Analyst role. Highlight any relevant experience in client services or financial environments, and don’t forget to showcase your communication skills and ability to build relationships.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re interested in the role and how your skills align with what JP Morgan is looking for. Be genuine and let your personality come through!
Showcase Your Decision-Making Skills:Since this role involves making independent decisions, be sure to mention any experiences where you've had to make tough calls or resolve issues. This will show us that you can handle the responsibilities of the position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re proactive and keen to join the team!
How to prepare for a job interview at Robert Walters
✨Know Your Stuff
Make sure you understand the basics of collateral management and counterparty risk. Brush up on financial services terminology and be ready to discuss how your skills can help JP Morgan's Collateral Services team.
✨Show Off Your Communication Skills
Since this role involves building strong relationships, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with clients or resolved disputes in the past.
✨Demonstrate Your Decision-Making Ability
Think of scenarios where you had to make independent decisions under pressure. Be ready to share these experiences during the interview to showcase your judgment and problem-solving skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. This shows your genuine interest in the position and helps you understand how you can contribute to the success of JP Morgan's Collateral Services.
