Accounts Receivable Team Leader in Astley

An outstanding opportunity awaits for an Accounts Receivable Team Leader to join a thriving Transaction Shared Service centre based in Bolton. This role is perfect for someone who thrives in a collaborative environment and is passionate about nurturing and developing their team. You will play a pivotal part in the end-to-end Order to Cash process, supporting the finance department as the business continues its journey of improvement and growth.

As an Accounts Receivable Team Leader based in Bolton, you will be responsible for guiding a team of specialists through the full Order to Cash cycle. Your day-to-day activities will involve:

• Managing workloads, conducting performance reviews, monitoring processes for accuracy, overseeing reporting duties, reconciling financial transactions, and identifying ways to improve procedures.
• Acting as a point of contact for escalated queries from customers or partners, offering considerate support while collaborating closely with operational teams across the business.
• Managing, training, and developing a dedicated team of Accounts Receivable Specialists, ensuring they complete all processes accurately and efficiently within set timelines.
• Holding regular one-to-one performance reviews with team members, identifying training needs and providing guidance to foster their growth.
• Overseeing and distributing workload across the team to meet service level agreements (SLAs) and key performance indicators (KPIs), maintaining high standards throughout.
• Monitoring end-to-end Order to Cash processes, investigating any issues that arise and resolving them promptly to ensure smooth operations.
• Taking responsibility for daily, weekly, and monthly reporting for areas under your remit, ensuring all information is accurate and delivered on time.
• Conducting monthly reconciliations of sales, cash, card transactions, and other general ledgers relevant to the role, maintaining meticulous records.
• Identifying opportunities for process improvement within the Accounts Receivable function, implementing changes that enhance efficiency and accuracy.
• Escalating issues appropriately when necessary and resolving them in a timely manner to minimise disruption.
• Providing essential support to internal and external customers and partners by addressing queries with empathy and professionalism.
• Creating and maintaining user guides for all processes within your team, ensuring clarity and consistency in operations.

To excel as an Accounts Receivable Team Leader in Bolton, you will bring proven experience from similar roles within finance or shared services environments. Your background demonstrates not only technical expertise but also genuine compassion for those you work with—whether it's guiding your team through new challenges or supporting customers with sensitive queries. You possess strong organisational skills that help you plan effectively while meeting deadlines reliably.

Minimum two years' experience within an Accounts Receivable or Finance role—ideally gained within a Shared Services environment—demonstrating reliability and knowledgeability. Proven ability to manage and develop a team with warmth and empathy while maintaining high levels of accuracy in all tasks undertaken. Highly organised approach with strong planning skills that enable you to meet deadlines consistently without compromising quality. Excellent communication skills that allow you to adapt your style depending on audience needs. Experience using ERP systems such as SAP is preferred; strong proficiency in Excel coupled with analytical skills is essential.

The organisation stands out for its commitment to creating an inclusive workplace where every individual feels supported by knowledgeable colleagues who value collaboration above all else. Flexible working opportunities mean you can balance professional responsibilities with personal commitments more easily. Generous pension contributions reflect their dedication to long-term employee wellbeing. Training opportunities abound—ensuring you have access not only to skill development but also pathways for career progression. The culture here is built on dependable teamwork: everyone shares responsibility for success while celebrating achievements together. You'll find yourself surrounded by people who genuinely care about each other's growth—making this an ideal place if you're looking for both professional fulfilment and personal satisfaction.

If this sounds like the right fit for you, don't miss out on joining this supportive network—apply now!