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- Tasks: Provide advanced IT support for cloud, network, and infrastructure environments.
- Company: Leading recruitment agency in Greater London with a focus on tech talent.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Join a dynamic team and solve complex IT challenges while supporting users remotely.
- Qualifications: Experience with Microsoft 365, Azure, and strong problem-solving skills required.
- Other info: Proactive, customer-focused approach is essential for success in this role.
The predicted salary is between 36000 - 60000 £ per year.
A leading recruitment agency based in Greater London is seeking a skilled IT Support Specialist. This role focuses on advanced technical support across cloud, network, and infrastructure environments, providing solutions for both office-based and remote users.
Candidates should have proven experience with Microsoft 365 and Azure, along with strong problem-solving skills and the ability to manage complex incidents. The position requires knowledge of networking fundamentals and a proactive, customer-focused approach to IT operations.
2nd Line IT Engineer — Microsoft 365, Azure & Networking employer: Robert Walters
Contact Detail:
Robert Walters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line IT Engineer — Microsoft 365, Azure & Networking
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work with Microsoft 365 and Azure. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Show off your skills! When you get the chance to interview, be ready to discuss specific incidents where you solved complex IT issues. Use examples that highlight your problem-solving skills and customer-focused approach.
✨Tip Number 3
Stay updated on the latest tech trends! Familiarise yourself with new features in Microsoft 365 and Azure, as well as networking fundamentals. This knowledge will not only boost your confidence but also impress potential employers.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, applying directly shows your enthusiasm and commitment to joining the team.
We think you need these skills to ace 2nd Line IT Engineer — Microsoft 365, Azure & Networking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365, Azure, and networking. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how your problem-solving skills can benefit us at StudySmarter. Keep it concise but impactful!
Showcase Your Technical Skills: In your application, be specific about your technical expertise. Mention any certifications or projects related to cloud and network environments. We love seeing candidates who are proactive and knowledgeable!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Robert Walters
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Azure, and networking fundamentals. Be ready to discuss specific scenarios where you've successfully resolved complex incidents, as this will show your problem-solving skills in action.
✨Showcase Your Customer-Focused Approach
Prepare examples that highlight your proactive, customer-focused mindset. Think about times when you've gone above and beyond to assist users, whether they were in the office or working remotely. This will demonstrate your commitment to providing excellent IT support.
✨Practice Common Interview Questions
Familiarise yourself with common interview questions for IT roles, especially those related to troubleshooting and incident management. Practising your responses can help you articulate your thoughts clearly and confidently during the interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask the interviewer about the company's IT operations and team dynamics. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
