2nd/3rd Line IT Engineer

2nd/3rd Line IT Engineer

Full-Time 50000 - 55000 £ / year (est.) No working from home possible
Robert Walters

At a Glance

  • Tasks: Deliver 2nd and 3rd line IT support and tackle complex technical issues.
  • Company: Join a leading organisation with a collaborative IT Service Operations team.
  • Benefits: Competitive salary, company vehicle/car allowance, and exposure to cutting-edge technologies.
  • Other info: Dynamic role with opportunities for growth in a broad Microsoft environment.
  • Why this job: Make a real impact supporting thousands of users across the UK and Ireland.
  • Qualifications: Experience in IT support and strong problem-solving skills required.

The predicted salary is between 50000 - 55000 £ per year.

A leading organisation is looking for a 2nd/3rd Line IT Support Engineer to join its established IT Service Operations team based near North Warrington. Supporting around 5,000 users across multiple offices and hundreds of project sites throughout the UK and Ireland, you'll play a key role in delivering 2nd and 3rd line support while acting as a senior technical escalation point.

This is an excellent opportunity to join a collaborative IT function with dedicated Infrastructure, Cyber Security, Networking and Projects teams, offering exposure to a broad Microsoft environment, enterprise networking technologies and a strong pipeline of technical projects over the coming years.

What you'll do:

  • Provide 2nd and 3rd line support across the business, taking ownership of complex technical issues.

2nd/3rd Line IT Engineer employer: Robert Walters

Join a leading organisation in the UK property and infrastructure sector as a Legal Director - Construction and Development, where you will be part of a dynamic team that values collaboration and innovation. With a hybrid working model, competitive salary, and opportunities for professional growth, this role offers a unique chance to influence major projects while enjoying a supportive work culture that prioritises employee well-being and development. Located in Cheshire, you will benefit from a vibrant community and access to a wealth of resources in the construction and development field.

Robert Walters

Contact Details:

Robert Walters Recruitment Team

We think you need these skills to ace 2nd/3rd Line IT Engineer

2nd Line Support
3rd Line Support
Technical Escalation
Microsoft Environment
Enterprise Networking Technologies
Problem-Solving Skills
Collaboration