Service Design and Transition Manager

Service Design Manager Permanent Hove, East Sussex – hybrid 1-2 days pw Up to £75,000 + 5% annual performance -related bonus We have an exciting new opportunity for a Service Design Manager to join Robert Walters as a Consultant. As an employed Consultant, you will benefit from permanent employment with Robert Walters and will be deployed on an interim or project basis into our clients\’ organisations, in return we will provide you with the opportunity to develop your skills with ongoing training and professional accreditations. Join our client – A global financial services group and a major global investor. Specialising in institutional retirement, capital investment, investment management, and retail services. The Opportunity: The Lead Service Design and Transition Manager will be accountable for two key aspects of these critical capabilities for Group Functions Change and Technology. You will help to maintain an effective Service Design capability, process, and resources to ensure all new and/or changed services, being delivered through Portfolios, Projects and Small Change, are designed and delivered to meet defined support expectations and ongoing maintenance requirements. You will also maintain oversight to ensure all aspects of Service Transition governance are adhered by all new and/or cha…