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- Tasks: Provide expert support on financial planning and enhance user training.
- Company: Global fintech business with a focus on innovation.
- Benefits: Competitive salary, remote work, and opportunities for professional growth.
- Why this job: Join a dynamic industry and make a real difference in financial services.
- Qualifications: Experience in financial services and knowledge of cashflow modelling technologies.
- Other info: Remote role with a chance to shape user experiences.
The predicted salary is between 40000 - 45000 £ per year.
A global fintech business is looking for a Product Support Specialist to provide in-depth functional support on financial planning concepts. This role is remote-based, requiring experience in financial services and knowledge of cashflow modelling technologies like Voyant and Cashcalc.
The successful candidate will manage user training sessions, drive user adoption initiatives, and enhance support materials.
The salary ranges from £40,000 to £45,000 annually, offering a chance to work in a dynamic industry.
Fintech Product Support Specialist - Remote UK in Manchester employer: Robert Walters UK
Contact Detail:
Robert Walters UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fintech Product Support Specialist - Remote UK in Manchester
✨Tip Number 1
Network like a pro! Reach out to folks in the fintech space, especially those who work with cashflow modelling tools. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with financial planning concepts, make sure to highlight that in conversations. Share examples of how you've used tools like Voyant or Cashcalc to solve real problems.
✨Tip Number 3
Prepare for those interviews! Research the company and its products thoroughly. Think about how you can enhance user training sessions and drive adoption initiatives, and be ready to discuss your ideas.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Fintech Product Support Specialist - Remote UK in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in financial services and any relevant knowledge of cashflow modelling technologies. We want to see how your skills align with the role, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about fintech and how your background makes you a perfect fit for the Product Support Specialist role. Let us know what excites you about working with us!
Showcase Your Training Skills: Since this role involves managing user training sessions, highlight any previous experience you have in training or supporting users. We love candidates who can demonstrate their ability to drive user adoption initiatives effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. We can’t wait to hear from you!
How to prepare for a job interview at Robert Walters UK
✨Know Your Fintech Stuff
Make sure you brush up on financial planning concepts and cashflow modelling technologies like Voyant and Cashcalc. Being able to discuss these tools confidently will show that you're not just familiar with them, but that you can use them effectively in your role.
✨Prepare for User Training Scenarios
Since you'll be managing user training sessions, think about how you would approach this. Prepare a few examples of how you would explain complex concepts simply and clearly. This will demonstrate your ability to communicate effectively and engage users.
✨Show Your Problem-Solving Skills
Be ready to discuss past experiences where you've tackled challenges in financial services. Think of specific examples where you enhanced support materials or drove user adoption initiatives. This will highlight your proactive approach and ability to improve processes.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they currently use, or how they measure success in user adoption. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
