IT Project Manager - CRM/ Implementation/Ticketing Platform
IT Project Manager - CRM/ Implementation/Ticketing Platform

IT Project Manager - CRM/ Implementation/Ticketing Platform

City of London Temporary 80000 - 110000 ÂŁ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a major ticketing platform project from start to finish, driving innovation and excellence.
  • Company: Join a dynamic live entertainment group transforming the ticketing experience.
  • Benefits: Competitive salary, hybrid work, and the chance to shape an exciting new platform.
  • Why this job: Be at the forefront of a game-changing project in the live events sector.
  • Qualifications: Proven experience in delivering large-scale tech projects and excellent communication skills.
  • Other info: Opportunity for career growth in a fast-paced, collaborative environment.

The predicted salary is between 80000 - 110000 ÂŁ per year.

About the role

It Project Manager – Ticketing Platform/ CRM Implementation📍 London (With travel to Nottingham once a week – MUST) 📅 12 -15 -Month FTC

A live entertainment group is embarking on a major transformation project – building a brand-new ticketing platform from the ground up.

We’re looking for an experienced hands‑on Project Manager to oversee a £1m+ initiative and own the delivery end-to-end, driving innovation and operational excellence across multiple brands and locations. This role will see you working at the heart of an exciting, fast‑paced sector — collaborating with UK‑based teams and international stakeholders to deliver a game‑changing platform for events and ticketing.

Responsibilities

  • Lead the project from initiation to delivery, setting scope, governance, and timelines
  • Coordinate cross‑functional teams across tech, business, and international partners
  • Manage budgets, resources, risks, and milestones with precision
  • Drive Agile ways of working, including sprints, retrospectives, and demos
  • Provide updates and insights to senior leadership and the board

Requirements

  • Proven track record delivering large‑scale tech projects end‑to‑end (non‑negotiable)
  • Strong experience in SME environments (not just corporates)
  • Excellent stakeholder management and communication skills
  • Experience in CRM/ERP projects
  • Ticketing / live events experience is a bonus
  • Willingness to travel regularly to Nottingham (must)

About the job

Contract Type: Temporary

Specialism: Projects & Transformation

Focus: Project Manager

Workplace Type: Hybrid

Experience Level: Director

Location: London

Salary: £80,000 – £110,000 per annum

Robert Walters Operations Limited welcomes applications from all candidates.

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IT Project Manager - CRM/ Implementation/Ticketing Platform employer: Robert Walters UK

Join a dynamic live entertainment group that champions innovation and collaboration in the heart of London. As an IT Project Manager, you'll thrive in a vibrant work culture that values creativity and teamwork, while enjoying opportunities for professional growth through hands-on project leadership. With a competitive salary and the chance to make a significant impact on a transformative ticketing platform, this role offers a rewarding experience in a fast-paced sector.
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Contact Detail:

Robert Walters UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Project Manager - CRM/ Implementation/Ticketing Platform

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who have experience with CRM or ticketing platforms. A friendly chat can lead to insider info about job openings that aren't even advertised yet.

✨Tip Number 2

Prepare for interviews by practising common project management scenarios. Think about how you’d handle budget constraints or stakeholder disagreements. We want you to shine when discussing your hands-on experience!

✨Tip Number 3

Showcase your Agile expertise! Be ready to discuss how you've driven Agile methodologies in past projects. This is key for roles like the IT Project Manager position we’re looking to fill.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our exciting transformation project.

We think you need these skills to ace IT Project Manager - CRM/ Implementation/Ticketing Platform

Project Management
Stakeholder Management
Agile Methodologies
Budget Management
Risk Management
Cross-Functional Team Coordination
Communication Skills
CRM/ERP Implementation
Live Events Experience
Initiative Delivery
Governance Setting
Timeline Management
Resource Management
Precision in Milestone Tracking

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of IT Project Manager. Highlight your experience with CRM implementations and ticketing platforms, and don’t forget to showcase your track record in delivering large-scale tech projects.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Mention specific projects you've led and how they relate to our exciting transformation project.

Showcase Your Stakeholder Management Skills: We want to see how you’ve successfully managed stakeholders in the past. Include examples of how you’ve communicated effectively across teams and ensured everyone is on the same page during projects.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!

How to prepare for a job interview at Robert Walters UK

✨Know Your Project Management Methodologies

Make sure you brush up on Agile methodologies, as this role emphasises driving Agile ways of working. Be ready to discuss your experience with sprints, retrospectives, and how you've implemented these in past projects.

✨Showcase Your Stakeholder Management Skills

Prepare examples that highlight your excellent communication skills and how you've successfully managed stakeholders in previous roles. This is crucial for collaborating with both UK-based teams and international partners.

✨Demonstrate Your Budget Management Experience

Since you'll be overseeing a £1m+ initiative, be prepared to talk about your experience managing budgets, resources, and risks. Share specific instances where you’ve delivered projects on time and within budget.

✨Highlight Relevant Industry Experience

If you have experience in CRM/ERP projects or the live events sector, make sure to bring it up! Even if it's not a requirement, showing familiarity with ticketing platforms can set you apart from other candidates.

IT Project Manager - CRM/ Implementation/Ticketing Platform
Robert Walters UK

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