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- Tasks: Enhance customer journeys and drive engagement using data-driven CRM strategies.
- Company: Leading recruitment agency focused on sustainability and innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact on customer engagement in London's SME community.
- Qualifications: Strong analytical skills and experience with CRM platforms.
- Other info: Join a stable company with a focus on sustainability and career development.
The predicted salary is between 36000 - 60000 £ per year.
A leading recruitment agency is seeking a CRM & Engagement Manager to enhance customer journeys and drive engagement within London’s SME community. You will be responsible for developing and optimizing CRM strategies using Microsoft Customer Insights to ensure measurable commercial impact. The role offers significant influence on CRM platform development within a stable and established company with a focus on sustainability. This hybrid position requires strong analytical skills and the ability to work with data.
CRM & Engagement Lead — Hybrid, Data-Driven Journeys employer: Robert Walters UK
Contact Detail:
Robert Walters UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM & Engagement Lead — Hybrid, Data-Driven Journeys
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working in CRM and engagement roles. Use platforms like LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your analytical skills! Prepare some examples of how you've used data to drive engagement or improve customer journeys in past roles. Be ready to discuss these during interviews to demonstrate your value.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We’re all about finding the right fit, and applying directly can give you a better chance of standing out. Plus, it shows you’re genuinely interested in joining our team.
✨Tip Number 4
Prepare for the interview by researching the company’s current CRM strategies. Understand their focus on sustainability and think about how you can contribute to that mission. Tailoring your answers to align with their goals will make a great impression!
We think you need these skills to ace CRM & Engagement Lead — Hybrid, Data-Driven Journeys
Some tips for your application 🫡
Show Your Analytical Skills: Make sure to highlight your analytical skills in your application. We want to see how you’ve used data to drive engagement and improve customer journeys in the past. Use specific examples to demonstrate your experience with CRM strategies.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Mention your experience with Microsoft Customer Insights and how it relates to enhancing customer journeys.
Be Passionate About Sustainability: Since we focus on sustainability, it’s a great idea to express your passion for this area in your application. Share any relevant experiences or initiatives you’ve been involved in that align with our values.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Robert Walters UK
✨Know Your CRM Tools
Familiarise yourself with Microsoft Customer Insights and other CRM tools. Be ready to discuss how you've used data to enhance customer journeys in previous roles. This shows you’re not just a user but someone who understands the impact of these tools.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical skills. Think about times when you’ve used data to drive engagement or optimise strategies. Being able to articulate your thought process will impress interviewers looking for a data-driven mindset.
✨Understand the SME Landscape
Research the SME community in London and understand their unique challenges and needs. This knowledge will help you tailor your responses and demonstrate that you’re genuinely interested in making a difference in this sector.
✨Emphasise Sustainability
Since the company focuses on sustainability, be prepared to discuss how you can incorporate sustainable practices into CRM strategies. Showing that you align with their values can set you apart from other candidates.
