Client Experience & Training Manager | Hybrid
Client Experience & Training Manager | Hybrid

Client Experience & Training Manager | Hybrid

Full-Time 35000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Enhance client experience, deliver training, and manage accounts in a dynamic recruitment agency.
  • Company: Leading recruitment agency in London with a focus on client satisfaction.
  • Benefits: Hybrid work environment and competitive salary of £35,000 to £36,000 per annum.
  • Why this job: Join a vibrant team and make a real difference in client experiences across sectors.
  • Qualifications: Outstanding communication skills, proactive mindset, and fluency in German required.
  • Other info: Permanent role with opportunities for professional growth.

The predicted salary is between 35000 - 36000 £ per year.

A leading recruitment agency in London is looking for a Client Experience Manager to enhance the client experience across various sectors.

Responsibilities include:

  • Delivering training sessions
  • Managing client accounts
  • Identifying growth opportunities

The ideal candidate will possess:

  • Outstanding communication skills
  • A proactive mindset
  • Fluency in German

This permanent role offers a hybrid work environment and a salary range of £35,000 to £36,000 per annum.

Client Experience & Training Manager | Hybrid employer: Robert Walters UK

As a leading recruitment agency in London, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our hybrid work environment allows for flexibility while providing comprehensive training and support to enhance your skills, making this an excellent opportunity for those looking to make a meaningful impact in client experience management.
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Contact Detail:

Robert Walters UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Experience & Training Manager | Hybrid

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more connections we make, the better our chances of landing that Client Experience & Training Manager role.

✨Tip Number 2

Prepare for those interviews! Research the company and practice common interview questions. We want to show off our outstanding communication skills and proactive mindset, so let’s nail it!

✨Tip Number 3

Showcase your training skills! If you’ve delivered training sessions before, be ready to discuss them. We need to highlight how we can enhance client experiences through effective training.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CVs and cover letters to match the job description perfectly.

We think you need these skills to ace Client Experience & Training Manager | Hybrid

Client Experience Management
Training Delivery
Account Management
Growth Opportunity Identification
Communication Skills
Proactive Mindset
Fluency in German
Hybrid Work Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Client Experience Manager role. Highlight your communication skills and any relevant training experience to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your proactive mindset and explain why you're passionate about enhancing client experiences. Don’t forget to mention your fluency in German if applicable!

Showcase Relevant Experience: When detailing your past roles, focus on experiences that relate to managing client accounts and delivering training sessions. We want to see how you've made a difference in previous positions!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!

How to prepare for a job interview at Robert Walters UK

✨Know Your Client Experience

Before the interview, research the company’s approach to client experience. Understand their values and how they enhance client satisfaction. This will help you demonstrate your knowledge and show that you're genuinely interested in improving their client relationships.

✨Showcase Your Training Skills

Prepare to discuss your previous training experiences. Think of specific examples where you successfully delivered training sessions or workshops. Highlight your ability to engage participants and adapt your style to different audiences, as this is crucial for the role.

✨Demonstrate Proactivity

Be ready to share instances where you've identified growth opportunities in past roles. Discuss how you took the initiative to implement changes that improved client experiences or increased account performance. This will showcase your proactive mindset, which is key for this position.

✨Brush Up on Your German

Since fluency in German is a requirement, practice speaking and writing in German before the interview. You might be asked to demonstrate your language skills, so prepare some key phrases related to client management and training to impress your interviewers.

Client Experience & Training Manager | Hybrid
Robert Walters UK

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