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- Tasks: Support users of financial planning apps and deliver engaging online training.
- Company: Global fintech company with a focus on innovation and user experience.
- Benefits: Competitive salary, remote work flexibility, and comprehensive benefits package.
- Why this job: Join a dynamic team and help improve financial tools that make a difference.
- Qualifications: Experience in financial services and knowledge of cashflow modelling technologies.
- Other info: Opportunity for growth in a fast-paced fintech environment.
The predicted salary is between 40000 - 45000 £ per year.
A global fintech company is seeking a Product Support Specialist for a remote position in the UK. This role involves supporting end-users of financial planning applications, delivering online training, and gathering user feedback for continuous improvement.
Candidates should have experience in financial services, cashflow modelling technologies such as Voyant and Cashcalc, and knowledge of UK financial planning concepts.
The salary range is £40,000 to £45,000, commensurate with experience, plus benefits.
Fintech Product Support Specialist — Remote UK in City of London employer: Robert Walters UK
Contact Detail:
Robert Walters UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fintech Product Support Specialist — Remote UK in City of London
✨Tip Number 1
Network like a pro! Reach out to folks in the fintech space, especially those who work with financial planning applications. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with cashflow modelling technologies like Voyant and Cashcalc, make sure to highlight that in conversations. We want to see how you can bring value to the team!
✨Tip Number 3
Prepare for online training sessions! Brush up on your presentation skills and be ready to demonstrate how you’d deliver training to end-users. Practice makes perfect, and we want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our fintech family!
We think you need these skills to ace Fintech Product Support Specialist — Remote UK in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in financial services and any relevant technologies like Voyant and Cashcalc. We want to see how your skills align with the role, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about fintech and how your background makes you a perfect fit for the Product Support Specialist role. We love seeing genuine enthusiasm!
Showcase Your Communication Skills: As a Product Support Specialist, you'll be delivering online training and gathering feedback. Make sure your application reflects your ability to communicate clearly and effectively. We appreciate candidates who can convey complex ideas simply!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Robert Walters UK
✨Know Your Fintech Stuff
Make sure you brush up on your knowledge of financial services and cashflow modelling technologies like Voyant and Cashcalc. Being able to discuss these tools confidently will show that you're not just familiar with them, but that you can also support end-users effectively.
✨Prepare for User Scenarios
Think about common issues users might face with financial planning applications. Prepare some examples of how you would handle these situations. This will demonstrate your problem-solving skills and your ability to deliver top-notch support.
✨Show Off Your Training Skills
Since the role involves delivering online training, be ready to discuss any previous experience you have in this area. You could even prepare a mini-training session on a relevant topic to showcase your teaching style and communication skills.
✨Feedback is Key
Gathering user feedback is crucial for continuous improvement. Be prepared to talk about how you've previously collected and implemented feedback in your work. This shows that you value user input and are committed to enhancing their experience.
